Support Steward (Matchday Casual)

Organisation: Leicester City Football Club
Salary: Competitive Hourly Rate
Location: LE2 7FL
Contract type: Fixed Term (Part time)
Closing date: 13 July 2025
Job Description: Kickstart your career Leicester City Football Club as Support Steward!

Contract Type: Casual

Do you have the drive and passion to make a real impact at Leicester City Football Club?

About The Role & Who We’re Scouting

We’re on the lookout for a passionate individuals to join our matchday squad at Leicester City Football Club. As a Support Steward, you’ll play a key role in the Club's matchday operations team, helping to deliver a safe and professional matchday operation for all LCFC supporters attending the King Power Stadium.

Your responsibilities will include;

To work with their supervisors & safety team to deliver their requirements in relation to their duties
Be proactive in always delivering safety arrangements
To assist with and be aware of the safety, security, and service needs of all spectators
To ensure compliance with the conditions of entry as set out in the ground regulations and safety certificate, and any other conditions that may apply
To control or direct spectators who are entering or leaving the ground, to help achieve a safe, even flow of people in, to and from the viewing areas
To monitor crowd movements and density within viewing areas to prevent overcrowding
To respond to conflict and, where appropriate, to alert the Ground Safety Officer
To respond to incidents (such as the early stages of a disturbance, fire, a medical incident, or structural defect) to communicate to Stadium Control and to take the necessary immediate action
To assist the emergency services as required
To have the ability and resources to describe accurately and record the incidents that they have witnessed or experienced, for future reference or prosecution
To be confident and competent in the use of technology and aids supplied by the Club, such as radios, tablets, megaphones, or body worn video etc.
Attend a pre match briefing prior to the King Power Stadium opening to the public
Continuously monitor and report any issues or incidents through the match day lines of communication
The delivery of a safe match day experience through an effective stewarding service
Maintain a high standard of personal safety, customer service, and dress code throughout
Understand the general Health and Safety requirements towards all categories of spectator (children and those with disabilities) including other members of staff
To respond to issues around inclusion and discrimination in any form
Ensure compliance with Ground Regulations
Whilst no previous experience is necessary and all training / qualifications will be provided, the ideal candidate will be confident in public-facing roles, have a passion for customer service, and understand the critical role that our matchday team has in promoting a safe environment for supporters, often in high-pressure situations.

If you're excited about making a difference and contributing to the Club’s success, this could be the perfect opportunity for you!

Please note that matchday typically fall on evenings, weekends, and bank holidays, so applicants must be prepared to work on such days/times.

About The Club

Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021.

Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!

One City. One Club. One Leicester.

Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.

If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.

Next Steps

We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights!
How to apply: https://candidate.lcfc-careers.co.uk/281647UKS