Volunteer & Workforce Development - Delivery Lead

Organisation: British Rowing
Salary: £31,000-£35,000
Location: Hybrid / Hammersmith
Contract type: Permanent (Full time)
Closing date: 18 February 2026
Job Description: About the Role

British Rowing’s workforce of tutors, educators and volunteer developers play a vital role in delivering the training and development programmes that support our clubs, coaches and volunteers. The Volunteer & Workforce Development – Delivery Lead ensures that this delivery is consistent, well organised and aligned with our long-term strategy.

This is a role for someone who is highly organised, builds strong relationships and takes pride in ensuring high-quality delivery at scale. You will use data to identify hotspots of demand and areas of need, develop a rolling 12-month calendar of activity, and coordinate our contractor workforce so that the right offers are in place at the right time.

Working closely with the Head of Volunteer & Workforce Development, the Head of Qualifications and Training Development and colleagues in the membership and safeguarding teams, you will be central to ensuring our learning and training programmes are delivered efficiently, consistently and to a high standard.

Responsibilities:

- Coordinate the delivery of British Rowing’s learning and training programmes through a network of contractors and workforce educators.
- Ensure delivery is aligned with organisational priorities and the programmes designed by the Head of Volunteer & Workforce Development and Head of Qualifications & Training Development.
- Develop and maintain a rolling 12-18 month calendar of courses, workshops and development activity, ensuring members and clubs have visibility and confidence in the offer.
- Use data and insight to identify hotspots of demand and ensure delivery capacity is targeted where it will have the greatest impact.
- Build and maintain strong relationships with contractors, educators and regional partners, ensuring delivery is responsive and effective.
- Put in place and deliver clear quality assurance and enhancement processes and take action to maintain standards of delivery when required.
- Monitor delivery performance, gathering feedback and reporting regularly on progress, uptake and impact.
- Ensure good record-keeping, scheduling and reporting to support transparency and effective planning.
- Represent British Rowing positively with clubs, regions and community partners, building confidence in the quality of our workforce support.

A bit about you

The successful candidate will be:

- Organised and reliable, with a strong ability to plan and coordinate delivery across a wide geographic spread.
- Skilled at building relationships and gaining commitment from contractors, educators and partners.
- Comfortable using data and insight to inform decisions and prioritise resources.
- A confident communicator, able to influence and support others to deliver to high standards.
- Proactive, solutions-focused and able to respond quickly when delivery challenges arise.
- Committed to inclusion and ensuring opportunities are accessible and welcoming to all.
- Have knowledge of pedagogy and curriculum design

Mandatory Requirements

- Proven experience of coordinating delivery across a network of contractors, volunteers or staff in sport, education, community or related sectors.
- Strong organisational and scheduling skills, with experience of managing rolling calendars of activity.
- Demonstrable ability to build and maintain trusted relationships across a broad stakeholder base.
- Familiarity with course management systems, digital booking platforms and learning management systems.
- Experience of applying data and insight to inform delivery planning.
- Evidence of managing quality assurance processes and taking corrective action when required, including workforce development.
- Excellent communication and influencing skills.
How to apply: Please submit your application alongside your CV and a cover letter outlining your suitability via the application form: https://britishrowing.jobs.personio.com/job/2512277#apply