Ticketing Executive

Organisation: Burnley Football Club
Salary: Competitive
Location: Turf Moor, Burnley, Lancashire
Contract type: Permanent (Full time)
Closing date: 16 January 2026
Job Description: About Us
Burnley FC is an established professional football club with a rich history, located in the heart of the town and its community, we believe that Burnley is a special place – a home to extraordinary people like you. Come and be part of our story!

The Role
An exciting opportunity has become available for a Ticketing Executiveto join us at Burnley Football Club. You’ll play a key role in supporting the Club’s ongoing development and helping us deliver a first-class experience for players, staff, and supporters.

About You
Are you looking for your next challenge? You may be our next Ticketing Executive!
The ideal candidate will have previous experience of providing customer service and will have excellent communication skills.
You will also need to have a flexible approach to work and be able to work evenings and weekends.

Role Expectations
As the Ticketing Executive, you will be expected to:

• Provide excellent customer service and support to all customers attending the ticket office.
• Answer ticketing enquiries in person, via telephone and email.
• Print and distribute ticket and membership related literature in a timely and presentable manner.

How to Apply
Please apply via Burnley FC’s career page where you should submit your CV and a short cover letter explaining how you meet the role criteria, along with your educational and employment history. Please also provide an explanation for any gaps.
Successful applicants will be subject to a social media check which will be paid for by the employer.
The full job description can be found on Burnley Football Club’s website: Burnley FC Careers
If you require an alternative format of our job description and person specification and/or our application form, please contact the HR department at HR@burnleyfc.com.
*Please note, should an adequate number of applications be received prior to the closing date, Burnley FC reserve the right to remove a job advert.
How to apply: Please apply online via the careers page on our website. https://careers.burnleyfootballclub.com/job/809633