Training – CPD/Member Learning Coordinator

Organisation: The Professional Golfers Association
Salary: Competetive
Location: The PGA National Headquarters
Contract type: Permanent (Full time)
Closing date: 10 October 2025
Interview date: 14 October 2025
Job Description: About Us:
Established in 1901, The PGA’s mission is to improve the personal and professional lives of its Members through its strategic principles of providing world-class services, influencing through its Members and delivering exceptional prestige standards.
As part of the benefits of membership, The PGA provides Members with an industry-leading and varied Member Education programme. The PGA provides Members with relevant training and education opportunities in the form of courses, qualifications, events, webinars and online learning and resources, all of which have been designed to keep them at the forefront of the latest developments, maintain their position as industry experts and support them to achieve their career ambitions.

About Our People and Our Culture:
Our values of being professional, respectful, supportive and acting with integrity are reflected in our people and at the heart of all we do. Our tradition and heritage are important as we embrace new ways of working. Many of our roles offer flexibility and offer hybrid working across many of our Departments. This role is based at PGA Headquarters and is eligible for hybrid working.

What We Offer:
Up to 25+ days annual leave plus bank/public holidays (after qualifying service) and a holiday purchase scheme;pension scheme; after a qualifying period access to our private medical insurance, group income protection scheme, life assurance and ompany sick pay schemes; 24/7 Employee Assistance Programme for your mental, financial and physical wellbeing; free car parking at our offices; access to tailored learning opportunities through our bespoke platform, and a discount scheme offering savings on shopping, leisure and dining.

The Role:
The primary focus of this role is creating and providing opportunities for all full PGA Members to access relevant training and education which is reflective of the knowledge and skills demanded by the various roles that they undertake within the golf industry and overseeing the process of recognising, accrediting and recording the personal development of each PGA Member. The role includes:
• Developing, delivering and maintaining PGA Learn platform, to enable PGA Members to engage in online learning opportunities and plan their own personal and career development.
• Coordinating the delivery of an annual programme of personal development opportunities for all PGA Members.
• Identifying potential relevant courses, qualifications and certifications relating to roles within the golf industry.
• Negotiating the supply of relevant courses and qualifications (both face to face & online) from external providers, ensuring the maintenance of any service level agreements.
• Overseeing the smooth delivery of all Member education events held at the PGA National Training Academy and online.
• Liaising with other departments within the PGA to identify and coordinate further learning opportunities for PGA Members.
• Liaising with other Development Managers / Officers at the relevant Home Unions and other Associations.
• Researching and identifying relevant learning and developmental needs of all PGA Members.
• Overseeing the process of recognising, accrediting and recording the personal development of each PGA Member.
• Overseeing the daily operations linked to PGA-developed and PGA-managed qualifications, such as the PGA Director of Golf and ASQ (Level 5) Golf Club Management Qualifications.
• Working with the PGA Media Department to grow awareness of the personal development opportunities available to PGA Members.
• Promoting the benefits of personal development so it is at the forefront of all PGA Members’ minds.
• Promoting all programmes and qualifications at events when required.
Role Requirements: Education/Qualifications/Key Competences/Personal Profile:
 Experience in learning systems and procedures; arranging events;
 Educated to degree or similar level or relevant proven experience;
 Web design and build, evaluating teaching materials, knowledge of golf and the roles of Members
 Essential competencies include: communication and presentation skills, some knowledge and understanding of the structure and business of golf; Ability to motivate and delegate; Planning and Organising; Managing multiple projects to strict deadlines.
 Business-focused with strong people skills.
How to apply: Request a job description from jennifer.hewison@pga.org.uk the job description will provide you with further details about the role. Send your CV with a cover letter that very clearly details how you meet the role requirements listed above and those within the job description to jennifer.hewison@pga.org.uk Your cover letter is an important part of the application process and provides you with an opportunity to set yourself apart from other applicants. The closing date for applications is 12 noon, 10 October 2025. Online interview date tbc. If you need any adjustments or additional support with your application, please let us know.