WSL Match Day Observer - Casual Contract

Organisation: The Football Association
Salary: Competitive Rates
Location: Variable
Contract type: (Part time)
Closing date: 18 July 2025
Interview date: 12 August 2025
Job Description: The successful candidates will work closely with the club safety and security leads, and the league security consultant to observe BWSL and BWSL 2 fixtures, conducting detailed observations.
The purpose of the role is to help raise safety, security and service standards across the leagues, sharing best practise and identifying common themes so the league is aware of any emerging trends / training needs for clubs.

This is a casual contract, running until 30th June 2026.

Interviews will be held online on 12th August 2025.

What will you be doing?

Attend BWSL/ BWSL 2/ League Cup fixtures as directed by the league.
Engage with club match day safety leads and stakeholders on pre, post and during match day
Attend match day briefings in an observer capacity
Review key club match day documents
Observe the safety management operation to ensure its aligned to the operational plans
Ensuring that incidents are recorded and managed effectively
Provide verbal feedback post match
Generate match day observer reports within a timely manner 72 hours post match
Executes additional tasks as required to meet Women's Super League Football's changing priorities.
Comply with all company policies and procedures to ensure the highest standards of health, safety, and well-being can be maintained.
As part of the Women's Super League Football's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

- Proven experience in event planning & management, ideally in a sports ground setting.
- Specific experience in crowd safety, security and service
- Understanding of the roles and responsibilities of venue safety officers and stewarding
- Interest and knowledge of the sports industry in general and the football / women's football industry in particular.
- Experience of multi-agency stakeholder management
- Understanding of policies, licenses and regulations
- Proficient skills in Microsoft Office
- Excellent written and verbal communication skills.
- Flexible approach to working hours including evening and weekends.
- Qualifications: Minimum Level 3 in spectator safety or similar relevant event safety qualification
- Driving license

Beneficial to have:

- Experience of matchday working (football desirable)
- Qualified to level 4 In spectator safety management
- Understanding of the growth of the Women's game (desirable)

Living the values through our behaviours:

FOR THE LOVE OF THE WOMEN'S GAME - Every decision we make drives the growth, quality, and impact of women's football for future generations.
GREATNESS NEVER SETTLES - We have the relentless drive to keep the women's game, growing, and reaching for more. We have the courage to push boundaries, innovate boldly and continuously rewrite the playbook.
FIND A WAY TO WIN, TOGETHER - We move as one – lifting each other up and having each other's backs. Together, we unite players, clubs, fans, and communities to achieve greatness.
CHAMPION THE FEMALE ATHLETE, ON AND OFF THE PITCH - We celebrate and support female athletes, empowering them to shine in their football careers and beyond.
PUT FANS IN THE FRONT ROW - Fans are the VIPs at the heart of our game. We must thrill, inspire, and connect with them to build lifelong loyalty.

Please note that the Women's Super League Football office is based in Farringdon in Central London. To find out more details about the organisation, please click here to be directed to the Women's Super League Football website.

Women's Super League Football welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the Women's Super League Football's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
How to apply: For further detail and to apply please follow this link: https://careers.thefa.com/jobs/vacancy/match-day-observer---casual-contract-0913-variable/2615/description/