Support Services Administrator

Organisation: Table Tennis England
Salary: £19,827.60 (£23,132.20 FTE) – Based on 30 hours
Location: Head Office, Milton Keynes
Contract type: Fixed Term (Part time)
Closing date: 16 June 2026
Interview date: 23 June 2026
Job Description: Working as part of the Operations team, this
role is vital in providing administrative support
across the services we provide to our staff
and membership base, including in Customer
Service, People and Governance.
The Support Services Administrator plays a vital
role in delivering high-quality customer service
and operational support across the organisation.
This role acts as a central point of contact for
internal and external queries, ensuring smooth
service delivery while supporting key functions
including customer service and human
resources in general administration tasks. The
ideal candidate is highly organised, proactive,
and committed to operational excellence and
customer satisfaction.
THE OPPORTUNITY
This is an exciting opportunity with excellent
variety and the chance to work collaboratively
across multiple areas, including Customer
Service and People, contributing to key
organisational processes such as membership
management, recruitment administration, and
internal systems support.
We’re looking for someone who thrives in a fastpaced
environment, enjoys problem-solving,
and takes pride in delivering accurate, highquality
work. If you’re a strong communicator
with a keen eye for detail and a proactive
approach, this role provides a great opportunity
to develop your skills within a supportive and
purpose-driven organisation.

KEY RESPONSIBILITIES
• Provide support and guidance for all
customers and members with enquiries over
the phone or via email.
• Coordinate the response to enquiries received
via the helpdesk (Zendesk) ensuring a timely
response or escalation to the relevant
department
• Support the People function in general
administrative tasks such as organising and
maintaining personnel records, assisting in the
recruitment process and preparing documents
• Maintain the accuracy and quality of
information held on the databases that relate
to Membership and HR
• Liaise and provide appropriate support and
advice to all other departments within the
organisation.
• Support the Operations department in all
aspects of their work.
• Provide support and guidance for Table Tennis
England members with registration or annual
renewal of memberships.
• Support the Membership & Systems Manager
and People Manager where required.
• Attend training as required for ongoing
development and to support the organisation

Other duties as may reasonably be required from
time to time commensurate with the business of
Table Tennis England

For further information on the role, please visit our website.
https://www.tabletennisengland.co.uk/vacancies/table-tennis-england-support-services-administrator-2/
How to apply: YOUR APPLICATION If you feel inspired by this opportunity and excited to join the Table Tennis England team, please submit the following, including what you can bring to the role and why you would like to be part of the team. • CV (no more than two pages) • Cover Letter Please send your CV and Cover Letter to – hr@tabletennisengland.co.uk The closing date for applications is 5pm on Tuesday 16 June 2026 Interviews will be held on Tuesday 23 June 2026 For an informal discussion about the role, please contact sandra.pelizzoni@tabletennisengland.co.uk Should you require assistance with the application process, please contact HR and we will make every effort to meet your specific requirements. We operate under the Disability Confident Scheme.