Casual Hospitality Team Assistant

Organisation: Southampton Football Club
Salary: Competitive
Location: Southampton
Contract type
Closing date: 5 August 2025
Job Description: Be part of our journey...
Location: St Mary’s Stadium, Southampton

Hours: Flexible

Contract Type: Casual

Criminal Record Check: DBS Basic

What is the role?

Be part of our Hospitality Team and provide the supporters with a friendly, courteous, and efficient service both on the telephone and through face-to-face interaction and helping the department achieve its sales and service goals.

What will you be doing?

The role will involve sales, relationship building, administration, fulfilment and match day set up tasks as well as club representation on a matchday. Hours are on an ad hoc basis subject to the departments needs with the expectation of being available on and before all Match Days with further hours available subject to workload. There is also potential to be trained in and to help our Ticketing Team during busy periods.

Is this you?

You are a responsible, driven and well-mannered person with a positive attitude as well as a confident and outgoing personality.

Person Specification:

Good IT Skills – Microsoft Office basics are essential.
Excellent customer service skills and relevant experience would be desirable.
Excellent numeracy skills and a keen eye for detail.
Good interpersonal skills – must be a consistent team performer.
Trustworthy, reliable and highly focused.
Excellent organisational qualities.
Able to work on own initiative.
Excellent telephone manner.
What do you get in return?

If you are successful, you can look forward to a healthy benefits package:

A competitive hourly rate.
Opportunity to work for a successful Football Club.
Working in an environment with strong core values.
Learning and development opportunities.
Working with likeminded individuals.
Collaborative & inclusive working culture.
How can I apply?

Very easy. Just click on the apply button below, enter your details and answer a quick pre-screening questionnaire, then attach your CV.

The closing date for applications is 5 August 2025.

*We reserve the right to close this vacancy early, if a high volume of applicants are received.*
How to apply: https://saintsfc.wd3.myworkdayjobs.com/SFC001/job/St-Marys-Stadium/Casual-Hospitality-Team-Assistant_RQ-033062