Women's Operations Assistant

Organisation: Harlequin Football Club Ltd
Salary: £26,000 per annum
Location: Surrey Sports Park, Guildford, GU2 7AD
Contract type: Fixed Term (Full time)
Closing date: 20 September 2026
Interview date: 25 September 2026
Job Description: The Role in Brief:

Harlequins Women are seeking an enthusiastic individual to join the team supporting our women’s programme. This role offers an excellent opportunity to build a career in professional sport, with a particular focus on team operations. Working closely with the wider team, the successful candidate will gain a strong grounding in team management while developing a broad range of practical operational skills.

The Details:

· Based at our Training Ground: Surrey Sports Park, Guildford, GU2 7AD.
· Reports to the Head of Operations & Welfare.
· A work schedule which will require regular work on evenings and weekends.
· Full-time, fixed term until June 2028.
· Salary: £26,000 per annum.

Duties and responsibilities

· Support the Head of Operations & Welfare with the general day to day running of the programme, ensuring it is a positive and high performing environment.

· Support with team travel, accommodation and logistics for fixtures.

· Assist with match-day operations for PWR Premiership and Cup fixtures.

· Assist with food provision logistics for match and training days, collaborating with nutrition staff and external partners/vendors.

· Support on the provision schedules, itineraries and operational documentation.

· Lead on the coordination of match day administration for both players and friends/family (parking requests, accreditation, ticketing and family/friends’ box).

· Support the women’s programme financial administration including player expenses, POs and PayHawk processes.

· Manage and maintain administrative processes relating to RFU educational modules.

· Provide administrative support to the medical team, including coordinating external appointments, managing internal schedules, conducting stock takes, supporting screening days and assisting with audits.

· Coordinate player availability and attendance, liaising with coaching, pathway, athletic performance and medical staff to support session planning and load management.

· Support the Kit and Logistics Coordinator with kit activity as required, including assisting with kit audits and kit packs.

· Work closely with Holiday Inn and Surrey Sports Park staff to support the management of parking and facilities.

· Support with the delivery of staff and player social programmes to support a positive, enjoyable and high-performance environment.

The Skills, Experience and Qualifications needed:

· Previous experience in an administrative, operational, events or team-support role.

· An understanding of professional team operations and match-day delivery.

· Knowledge of women’s rugby and a commitment to supporting the continued development of the women’s game.

· Strong organisational and administrative skills, with excellent attention to detail.

· Ability to manage multiple tasks, prioritise effectively and work to tight deadlines.

· Clear and confident written and verbal communication skills.

· A proactive, positive and solutions-focused approach.

· Ability to work collaboratively with players, staff, suppliers and external partners.

· Strong interpersonal skills, with the discretion and professionalism required when handling confidential information.

· A full UK driving licence and the ability to travel as required.

The Culture and Behaviours we look for:

· Tempo – can act with urgency and can quickly adapt plans and multi-task according to the environment, which rapidly evolves in sport. Fast learner with an appreciation of the necessity to meet deadlines.

· Relate – committed and enthusiastic team player with ability to build strong relationships. Able to work with a diverse group of individuals by displaying high emotional intelligence and collaborative behaviours. Contributes to a club wide mentality, and positive culture.

· Unconventional – creative thinker with a desire to approach and solve problems differently when needed.

· Enjoyment – creates the right balance of ‘work’ and ‘play’ and knows how to switch between the two to get the best out of everyone contributing to a strong high performance team environment.
How to apply: How to Apply: Please provide a CV and covering letter (combined in 1 document) outlining why you should be considered for the role, to jobs@quins.co.uk Harlequins is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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Women's Operations Assistant