Disability Liaison Officer Organisation Bristol Sport Salary £29000 - £31000 per annum Location Bristol Contract type Permanent (Full time) Closing date 14 August 2025 Job Description Job descriptionAshton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball and each of their respective community charities.JOB PURPOSEThe DLO advises Bristol City Football Club, Bristol Bears Rugby and the stadium on all aspects of access and inclusion, working with all areas of the organisation and dealing with both matchday and non-matchday activities.KEY RESPONSIBILITIES (KPIs)Be the main point of contact between the clubs and its disabled supportersMaintain a clear understanding of disability legislation and providing an accessible stadium and club premises on both match and non match dayStay up to date with legislation including the Equality Act 2010, accessible stadia guidance and new legislationAdvise and support the club / stadium on meeting and exceeding the UEFA minimum requirementsAttendance at all home match days to ensure access requirements are metAdvise and support Bristol Bears / stadium on meeting and exceeding the Premiership Rugby Limited (PRL), Premiership Women’s Rugby (PWR) and Academy Minimum Operating Standard audits from an EDI perspective across the season.Promoted the needs of disabled people to the club and ‘champion’ disability issues and the business benefits of creating and accessible and inclusive stadiumEnsure the clubs and stadium undertake a professional access audit and develops a mission statement and access plan to ensure the club meets its legal duties and to ensure continuous access improvements to all facilities and services at the club and all stadium areas such as ticket office, hospitality, stadium seating, parking, shop, VIP areasEnsure all staff at the stadium and clubs are aware of their responsibilities to disabled supportersReport to senior management and establish an access strategyWork with other departments at the clubs and external agencies to ensure access information for disabled supporters and visitors is available via the clubs media channels and available in accessible formatsLiaise with other club DAO’s and external organisations such as Level Playing Field and encourage the sharing of best practiceEnsure adequate provision and responsible allocation of disabled parking areasArrange disability awareness training for all club / stadium staffEnsure equal-opportunity ticketing policy for disabled fansEssentialAn understanding of and a commitment to equality, diversity, and inclusion and how they relate to the DAO role and the wider EDI strategyAbility to communicate well to a range of audiences, and using different mediums, with oral and written skills to a high standardAbility to work under pressure, make sound judgement calls and manage competing prioritiesAbility to work collaboratively as part of a team and with external stakeholdersAbility to problem solve effectively, demonstrate resilience when faced with challengesAn understanding of fan engagementFlexibility to work 5 out of 7 days to include working evenings and weekendsDesirableSimilar experience in a previous roleHealth and SafetyResponsible for ensuring all health and safety procedures are followed at all times, with relevant paperwork to supportTo ensure all employees complete their trained required to do their jobReport all incidents and accidents as requiredTo report any hazards detectedTo complete and review the risk assessments for the departmentHours: 5 out of 7 days to include home match day fixturesEqual OpportunitiesWe are committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no employee receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.SafeguardingAshton Gate Ltd is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. How to apply You can apply online at - https://www.bristol-sport.co.uk/jobs/disability-liaison-officer-dlo/ Or send a CV to talent@ashtongate.co.uk. Advert will close once we have received sufficient applications. Share X LinkedIn Email