Trustee - Volunteer Lead

Organisation: Bike Active North Suffolk
Salary: Volunteer - Reasonable expenses reimbursed
Location: Trustee meetings are held in Halesworth, Suffolk. Whilst in-person attendance would be preferable, this role could be completed entirely remotely.
Contract type: Volunteer
Closing date: 30 September 2026
Job Description: This role isn't just about "finding people"; it’s about ensuring our charity’s heartbeat, our volunteers, is healthy, diverse, and well-supported at board level.

In addition to the general responsibilities of a trustee, the duties of the volunteer lead include the following.

* The Lead Trustee acts as the strategic bridge between the volunteer base and the Board of Trustees.
* Ensure that volunteering remains a strategic priority and that the charity’s culture is inclusive and welcoming.
* Develop and oversee the charity’s volunteer recruitment and retention strategy.
* Act as the "voice of the volunteer" during board meetings, ensuring their impact and needs are considered in all high-level decisions.
* Ensure that robust policies are in place for safer recruitment, inductions, training and safeguarding of volunteers.
* With the support of the secretary, planning and delivery of volunteer social events.
* Champion initiatives to ensure our volunteer base reflects the community BANS charity serves.
* Supports the training function and secretary with delivery and monitoring of training and its effectiveness.
* Monitor key metrics (e.g., retention rates, volunteer satisfaction, and economic value of hours) and report them to the board.
* Supports the H,S&S lead Trustee, Safeguarding DSO and Chair to ensure that diverse and equality-based recruitment strategies and processes are in place.
* Assists the Chair and Secretary in reviewing and assessing prospective volunteers.
* Promoting a highly ethical and robust cohort of existing BANS volunteers, ensuring that observations are brought to the attention of the chair and secretary as appropriate.
* Liaises with outside organisations to maintain best practices for recruitment and makes best use of benchmarking and experience-sharing opportunities.
* Supports the Secretary with identifying suitable community events, etc., that may benefit BANS through volunteer recruitment.
How to apply: To arrange an initial informal discussion or to ask any questions, please email info@bansuffolk.co.uk.