Accessibility statement

This website is run by UK Sport. This accessibility statement applies to content published on the website located at the domain uksport.gov.uk.

We want as many people as possible to be able to use this website.

For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using speech recognition software or by using just a keyboard
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

Some linked images are missing alternative text
Some of our forms are difficult to fill in using just the keyboard
Some old PDFs still have document title issues
There is currently no hotkey directly to the ReachDeck accessibility widget (but it can be toggled to using only the keypad)

We are working on making most of these portals accessible as soon as possible. We will update the statement when issues are fixed or when we expect them to be fixed.

How to request content in an accessible format

If you need information in a different format contact us and tell us :

the web address (URL) of the content
your name and email address
the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

We’ll consider your request and get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Find out how to contact us here.

Technical information about this website’s accessibility

UK Sport is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Accessibility tools

A full list of accessibility tools we have introduced to help navigate the UK Sport website is available here.

Non-accessible content

The content listed below is non-accessible for the following reasons. We believe that fixing the accessibility problems with some content would be a disproportionate burden as it is archive content that is infrequently accessed or it will be retired soon.

Non-compliance with the accessibility regulations

Some images published before 23 September 2018 do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Any images published after 23 September 2018 will include alternate text. We have also introduced procedures to ensure no images can go live on this website without alternate text. This also ensures any old pages we re-publish will have to have alternate text added to the image and we aim to address this by the end of 2022.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix media plans for Rio 2016.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

We used the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) approach to deciding on a sample of pages to test.

Method statement

UK Sport set the accessibility goals of the website to meet the WCAG 2.1 standards so that the website can be used by maximum users. How we tested the website is outlined as follows. The website was designed, developed and tested in four phases;

Discovery phase – where we learned about the users needs,
Design phase - where we tested the initial designs and interactive prototypes – we checked the colour and contrast to meet the accessibility standards. We tested the colour and contrast with the combination of manual sampling and automated testing using WAVE and Siteimprove test tools.
Build phase – ensuring that what we were building worked in actuality.
User Acceptance Testing (UAT) – testing was undertaken with the diverse set of internal users.

We tested the site with a combination of browsers (latest versions) – IE, Chrome, Firefox and Edge.

The site has been tested using the combination of automated test tools – WAVE and Siteimprove.

Manual reviews were carried by the UK Sport team to assess any content and functionality automated testing cannot cover.

The website was integrated with BrowseAloud - BrowseAloud adds speech and reading support tools to online content to extend the reach of websites for people who require reading support.