Our website has been developed to WAI accessibility guidelines and we work hard to maintain and improve the standard of the content and ensure that it is accessible to the widest possible audience.
Text size
If you find the text on our site difficult to read you can increase the text size in your browser settings. The settings available differ from browser to browser, but most browsers allow you to change the text size, colour and layout.
Adjusting the size on most browsers is found under View or Zoom. Or you can use CTRL+ or CTRL- to make text bigger or smaller.
Access keys
Access keys are short cuts to regularly used areas of the site. They are designed to assist users who have difficulties using a mouse or who prefer to use keyboard shortcuts.
Internet Explorer 11 or Edge
Press ALT + the access key, then Enter.
Mozilla Firefox
Press ALT + SHIFT + the access key.
Google Chrome
Press ALT + the access key.
1 – Home page
2 – Skip navigation
3 – FAQs
4 – Complaints and whistleblowing
5 – Website Terms
0 – Accessibility
S – Search
Colour contrast
If the combination of text and background colours on the site causes problems with legibility these can be changed within your browser settings. These settings are usually found in the Options or Preferences menus.
Documents
The majority of downloadable documents on our website are in PDF format. To view a PDF document you will need Adobe Acrobat Reader which can be downloaded for free.