Player Liaison Officer

Organisation: Tottenham Hotspur Football
Salary: Competitive
Location: Enfield, London
Contract type: Permanent (Full time)
Closing date: 20 February 2026
Job Description: Who We Are
Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.

We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year.

We’re at our brightest when we’re all together. Our Club, our teams, our community.

There is only one Hotspur. Tottenham Hotspur.

Role Purpose
We’re currently recruiting a Player Liaison Officer within our Women’s First Team to help us take things to the next level.

Key Responsibilities
Player & Staff Operational Support
Coordinate and deliver onboarding and relocation processes for players and staff, ensuring timely access to housing, transportation, driving and language lessons, documentation, IT systems, and technology while fostering positive family integration
Manage medical, administrative, and welfare processes, including appointments, transport, documentation, and ongoing player support
Lead matchday logistics for players and families, overseeing ticketing, family zone operations, and player requirements through effective cross-departmental coordination
Maintain accurate records and key Club information for use by internal and external stakeholders
Plan and facilitate meetings for players and staff, including agenda preparation, minute taking, and action tracking
Build and maintain strong relationships across the Club and wider community, collaborating with internal teams and external partners to support player welfare, align operations, and deliver community and media activities
Support the development and delivery of the player handbook and associated engagement initiatives throughout the season
Act as Deputy Safeguarding Officer, promoting a safe and supportive environment for all players and staff

Matchday Operations
Oversee all operational and logistical requirements for Women’s First Team and Girls’ Academy fixtures, including scheduling, travel, accommodation, match officials, catering, and payments.
Liaise with away teams, match delegates, and officials to ensure effective coordination and compliance for each fixture.
Work with Safeguarding, Commercial, Marketing, and Coaching teams to plan and deliver home matchday activities that enhance the experience for players, staff, and supporters.
Monitor and address matchday and travel issues throughout the season to ensure smooth and efficient operations.

Safeguarding Responsibilities
Have a duty to safeguard and promote the welfare of children and young people
Act in accordance with the organisation’s safeguarding policies and procedures at all times
Be alert to signs of abuse, neglect, or safeguarding concerns and report these appropriately
Maintain professional boundaries and act as a positive role model when working with or around children
Attend safeguarding training as required and keep knowledge up to date

Person Specification
Personal Attributes
Enthusiastic about women’s football and developing the game at this exciting time
Values & respects others, builds relationships, collaborates and ability to actively contribute to, lead and be part of a high performing environment
Drives efficiency and performance by proactively delivering high-quality work, taking ownership of responsibilities, and ensuring goals are achieved
Receptive to feedback about own behaviour, strengths and areas for improvement
Highly organised and able to manage multiple tasks simultaneously
Motivated by the variety of the role and comfortable supporting the Head of Women’s Football Operations

Skills & Experience
Background or experience in player care or administrative operational role, within the sports industry
Demonstrable experience of project management skills; with the ability to take ownership of projects and see them through to completion
Able to showcase an ability to work to deadlines whilst being able to prioritise workloads in a timely fashion
Experience of leading relationships with external and internal stakeholders, actively seeking to build productive relationships, share information and ideas and improve working practices across teams and departments
Evidence of adhering to confidential data and following data protection procedures
Able to provide oral and written information clearly and concisely based on knowledge of matters arising in own area of work

Safeguarding & Recruitment Statement
Safeguarding is fundamental to the success in all that we do. The Club follows a Safer Recruitment process for all roles. Successful candidates are to be reminded they would be subject to proportionate background, DBS and reference checks as required.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.
How to apply: https://ce0812li.webitrent.com/ce0812li_webrecruitment/wrd/run/etrec179gf.open?WVID=9447152BOp&LANG=USA&VACANCY_ID=9498186so6