Head of Facilities Organisation Tigers Sport and Education Trust Salary £38,000 - £45,000 (This is the full-time salary, however we are open to part-time applicants on a pro rata salary). Location Hull Contract type Permanent (Full time) Closing date 7 November 2025 Job Description The Head of Facilities is a member of the Senior Leadership Team at Tigers Trust, leading the facilities directorate.The role will be the main contact and lead officer for the facility redevelopment planning and refurbishment, ensuring the facility is able to adapt to future use as the Trust grows. This includes navigating planning processes, inspiring stakeholders with bold visions and securing investment to realise those ambitions.Growing partnerships and programmes that establish the Tigers Trust Arena as a community hub that supports local people to be active, connected and lead healthy lives.Through this approach, maintain and grow the programmes and user levels of the Tigers Trust Arena, through repeat customers, corporate business hire, and new activities that engage the communities around the West Park area. Growing the Arena as a viable business, balancing football development programmes, community use, and non-traditional activities.This role will also have responsibility to lead the environmental sustainability commitment of the Tigers Trust through its on and off-site activities.We will review applications as they are received and invite suitable applicants to interview. We encourage anyone interested to apply quickly to avoid disappointment.Key Accountabilities of the RoleCapital Build and Infrastructure Improvement• To lead on the development of creative, innovate capital projects that encourage new or additional use.• Build relationships with different stakeholders including users and the local community to ensure that designs are based on demand and need.• To identify and apply for grants and funds to assist with the costs associated with planned improvements. • To have oversight of the lease with Hull City Football Club and Stadium Management Company (SMC). Acting as a point of contact for any changes to premises/estates prior to changes being made, and negotiate with the landlord when work is required in line with the existing lease.• To oversee the planning requests with relevant bodiesBusiness Growth• To ensure steady and growing income at the Tigers Trust Arena through understanding the competitive market, developing new partnerships, programmes, and improved inclusive spaces available to meet the needs of the community.• Develop and maintain effective relationships with local key stakeholders.• Regularly gather and act on feedback from customers to improve services and facilities• Implement user-friendly systems for booking, payments and communication with customers.Environmental Sustainability• To be the strategic lead on environmental sustainability as part of the Trusts Capability Code of Practice compliance.• To lead the Tigers Trust Environmental Sustainability Group, working with staff across the organisation to identify and implement opportunities to improve processes and practices both at Tigers Trust Arena and the wider work of the Trust.• To identify and apply for investment that can be used to reduce the carbon footprint of the Tigers Trust and the Tigers Trust ArenaOther Duties• To undertake regular one-to-one meetings and performance reviews with your direct reports and line manager.• To liaise with insurers in the case of reporting incidents and processing premises related claims.• To act as Duty Manager on rotation with the Facility Manager to ensure the building is appropriately staffed throughout the week. Benefits• 20 days annual leave plus 8 bank/public holidays• Additional day of Birthday leave completion of 6 months at the Trust• Flexible working • Company pension scheme (commences on completion of probation)• Performance reviews and associated objectives • Training and development opportunities• Staff social events and activities • Equipment such as laptop, mobile phone, and branded clothing • Access to tickets to home Hull City AFC league fixtures and discount in the Club shop • Free car parking and tea and coffee in the offices• Support for health and wellbeing, including access to occupational health support and confidential counselling through our Health Shield programme following completion of 6 months employment which includes a Healthcare Cash Plan and My Wellness Benefits• Inclusive and welcoming environment where equality, diversity, and inclusion priorities are embedded throughout the Trust• Free physical activity and sports sessions• Life AssurancePersonal Competencies• Creative visionary with big ideas and the ability to follow through on them.• Relationship Builder. Able to work with everyone from local communities.• Able to self-motivate and prioritise your own workload• Able to manage others including from external organisastions e.g. contractors. • Able to embody the Trusts mission and values. • Empathetic and approachable with a sense of integrity. • Adaptable and can work under pressure in an environment which changes regularly. • Can put the Tigers Trust first, and understand wider business needs, as and when necessary. Including working on evenings, weekends and matchdays. Qualifications / TrainingEssential:• While a driving licence is not necessarily a prerequisite, the ability to travel independently and willingness to travel is essential. We are committed to making reasonable adjustments and may consider alternatives such as public transport or taxis to accommodate individual needs.• First Aid at Work qualification (or willingness to obtain)• FA Safeguarding Children and adults at risk (or willingness to obtain)• Safer Recruitment training (or willing to work towards)Desirable: • Project Management Qualification • Certified Facility Manager (CFM) credential or equivalent• NEBOSH / IOSH QualificationExperienceEssential:• Knowledge and experience of the planning process and relevant legalities• Proven project management skills• Experience securing investment for capital development• Experience of working with a variety of stakeholders including building contractors and senior leaders• Inclusive practices especially on the topic of accessibility to and within a sports facility.• Strong planning and administrative skills, especially when managing competing priorities and deadlines• Budget Management• Sound experience of using a range of IT systems including word, excel and email• Strong communication skills, written, verbal, listening and non-verbal.Desirable: • Knowledge of current health and safety legislation• Experience developing commercial partnerships and packages• Good Knowledge of local services, stakeholders and partners• Problem-solving skills How to apply Please apply via the following link: https://www.tigerstrust.co.uk/news/we-are-hiring-head-of-facilities/ Once completed, please return to lorna.leach@tigerstrust.co.uk Share X LinkedIn Email