Facility Manager

Organisation: Tigers Sport and Education Trust
Salary: £28,000 - £35,000 (This is the full-time salary. However, we welcome part-time applicants on a pro rata salary).
Location: Hull
Contract type: Permanent (Full time)
Closing date: 22 October 2025
Interview date: 30 October 2025
Job Description: To be the face of Tigers Trust Arena for customers using the facility. Managing the day to day running of the Tigers Trust Arena, including overseeing the maintenance and compliance across health and safety, safeguarding, and premise licensing.

The role also has responsibility for recruitment, training and development of staff essential for day-to-day delivery of the facility.

To establish the Tigers Trust Arena as a community hub that supports local people and businesses to be active, connected and lead healthy lives.

This role requires evening and/or weekend work.

Key Accountabilities of the Role
Facility Management
• To oversee scheduled and reactive maintenance relating to the Tigers Trust Arena. Including obtaining quotes and tenders for required jobs, exercising due diligence, working within budgets and time constraints, and liaising with external tradespersons and contractors.
• Oversee the daily operations of the facility, including ensuring the space and equipment is fit for purpose, scheduling, co-ordinating changing over of activities and spaces, maintenance, and customer services.
Compliance to Health & Safety
• To understand, comply with, and implement relevant Health and Safety legislation, policies and procedures in performing the duties of the post.
• Ensure compliance with the Health and Safety at Work Act 1974 and all supplementary legislation including fire safety.
o Ensure all health and safety checks are completed on a weekly/monthly basis where necessary
o Review the Emergency Action Plan, Normal Operating Procedure and Risk Assessments.
o To action recommendations made in the Health and Safety Audit
• To oversee Fire Risk Assessments, monitoring and implementing remedial works as required

Premise License Holder
• To ensure full compliance with the terms of the Premises License under the Licensing Act 2003 and to uphold the licensing objectives: prevention of crime and disorder, public safety, prevention of public nuisance, and the protection of children from harm.
• Act as the primary point of contact for local authorities, including the Licensing Officer, Humberside Police, Humberside Fire and Rescue, and Environmental Health

Policies and Procedures
• To understand, comply with, and implement existing equal opportunities and safeguarding legislation, policies and procedures in performing the duties of the post.
• To maintain confidentiality and observe data protection and associated guidelines where appropriate

People Management
• To line manage and be responsible for the sports facility assistant, ensuring high standards of service and performance management.
• To ensure casual and part-time staff are trained and able to excel based on the roles they undertake for the Tigers Trust Arena e.g. Bar Staff, Reception Cover
• To be responsible for training new and existing Tigers Trust staff in relevant health and safety skills including manual handling.
• To ensure that all relevant Tigers Trust policies, procedures and working practices are fully adhered to at all times

Other Duties
• Attend staff training as required to maintain and develop skills, knowledge and awareness

Benefits
Benefits: • 20 days annual leave plus 8 bank/public holidays increasing to 25 days after 5 years.
• Three discretionary, non-contractual days on completion of probation for festive preparation
• Your birthday off on completion of 6 months at the Trust
• Flexible working
• Company pension scheme (commences on completion of probation)
• Performance reviews and associated objectives
• Training and development opportunities
• Staff social events and activities
• Equipment such as laptop, mobile phone, and branded clothing
• Access to tickets to home Hull City AFC league fixtures and discount in the Club shop
• Free car parking and tea and coffee in the offices
• Support for health and wellbeing, including access to occupational health support and confidential counselling through our Health Shield programme following completion of 6 months employment which includes a Healthcare Cash Plan and My Wellness Benefits
• Inclusive and welcoming environment where equality, diversity, and inclusion priorities are embedded throughout the Trust
• Free physical activity and sports sessions
• Life Assurance

Personal Competencies

• Able to self-motivate, prioritise your own workload, manage a delivery team and multiple stakeholders.
• Passionate about education and making a difference at the Tigers Trust, able to embody the Trusts mission and values.
• The ability to be able to motivate and lead a delivery team across multiple locations.
• Empathetic and approachable with a sense of integrity.
• Adaptable and can work under pressure in an environment which changes regularly.
• Can put the Tigers Trust first, and understand wider business needs, as and when necessary. Including working on evenings, weekends and matchdays.

Qualifications / Training
Essential:
3 Day First Aid at Work
Safeguarding Children and Adults at Risk
Facilities Management Qualification (ILM or BIFM or equivalent)
NEBOSH / IOSH Qualification
Level 2 Health and Safety
Premises License holder (or willing to obtain)
Safer Recruitment training (or willing to work towards)

Desirable:
Hull Children’s Safeguarding Board a Shared Responsibility Trained
Level 5 in Business and Operational Management or equivalent
Customer Service Level 2

Experience
Essential:
• Proven property management experience of at least two years
• Knowledge of current health and safety legislation
• Experience producing risk assessments.
• Knowledge of licensing laws and related health and safety standards
• Experience line managing staff and volunteers

Desirable:
• Experience in a similar role of running a facility
• Experience developing commercial partnerships and packages
• Good Knowledge of local services, stakeholders and partners
• Problem-solving skills
• Experience in licensed hospitality, retail or event environment
• Budget management
• Comfortable using a variety of communication, both internally and externally, including written skills, verbal, presenting, and IT.
How to apply: Please apply using the following link: https://www.tigerstrust.co.uk/news/we-are-hiring-facility-manager/ Once completed, please return your form to lorna.leach@tigerstrust.co.uk