County FA Football Discipline Services Officer (Home Based) Organisation The Football Association Salary Competitive Location nationwide Contract type Fixed Term (Full time) Closing date 1 February 2026 Job Description Fixed Term Contract until 31 July 2026 - Home-based At grassroots level, football should be fair, safe and welcoming for everyone. Discipline plays a crucial role in making that happen.We're looking for a County FA Football Discipline Services Officer to deliver high-quality, consistent discipline services for County FAs that are part of The FA's County FA Discipline Shared Service. Working closely with the County FA Football Discipline Services Manager, you'll support the delivery of The FA Grassroots Football Strategy and help ensure disciplinary matters are managed with integrity, care and transparency.This is a home-based role, suited to someone who understands the grassroots football landscape, is confident handling investigations and enjoys working collaboratively to support volunteers and protect the game. What you'll be responsible for:Delivering discipline services for County FAs within the FA's Discipline Shared ServiceManaging disciplinary cases fairly, transparently and in line with FA Rules and RegulationsConducting proactive and reactive investigations into alleged misconductRaising appropriate misconduct charges within agreed timescalesConducting investigative interviews and reviewing all available evidence where requiredPreparing and overseeing case files for personal and non-personal hearingsArranging hearings and acting as Secretary to disciplinary commissions, including competition appealsLiaising with alleged victims, including sharing the Sporting Chance support offer for victims of discriminatory abuseSupporting club and league secretaries through the discipline process, providing clear guidance and updatesWorking closely with County FA Designated Safeguarding Officers on cases involving under-18s and adults at riskEnsuring under-18s involved in cases receive appropriate, age-specific supportActing on feedback from those involved in the disciplinary process to improve service deliveryCollaborating with FA Regional Discipline Managers, Referee Development Officers and other stakeholdersProviding regular updates to the County FA Football Discipline Services ManagerSupporting appeals and complaints where requiredDelivering excellent customer service to volunteers using FA technology systemsHelping embed safeguarding, equality and inclusion across discipline services and grassroots footballSupporting additional priorities in line with The FA's evolving objectives What we're looking for:Knowledge and understanding of FA Rules and RegulationsUnderstanding of how County FAs operate in partnership with The FAKnowledge of grassroots football structures and the National League SystemExperience conducting and managing investigations in a County FA, regulatory or similar environmentExperience preparing and managing disciplinary case filesA strong working knowledge of safeguarding, equality, inclusion and anti-discriminationExperience working with and supporting volunteersExcellent written and verbal communication skills, including report writingStrong organisation, time management and prioritisation skillsConfident decision-making and problem-solving abilityAbility to work independently in a remote role and collaboratively as part of a wider teamExcellent IT skills, including Microsoft OfficeA strong customer-focused approach Desirable skills:Experience working in a regulatory or legal environmentExperience acting as Secretary to disciplinary cases or hearingsKnowledge of The FA's Grassroots Football Strategy and County FA Business PlansExperience building relationships with a wide range of stakeholdersAbility to use data to monitor, evaluate and report on activityExperience producing reports, plans or budgets How to apply https://careers.thefa.com/jobs/vacancy/county-fa-football-discipline-services-officer--hb0290-home-based-/2932/description/ Share X LinkedIn Email