Learning Delivery Coordinator

Organisation: The Football Association
Salary: Competitive
Location: Burton Upon-Trent
Contract type: Permanent (Full time)
Closing date: 18 September 2025
Job Description: A game For All...

The FA have an exciting opportunity for a Learning Delivery Coordinator to join the team. The Learning Delivery Coordinator provides a pivotal role in supporting FA Learning provision across multiple disciplines (coaching, performance, medical and safeguarding). This position is responsible for ensuring seamless coordination and support before, during, and after learning events.

Key responsibilities include:

Event Coordination: Provide comprehensive logistical and administrative support for learning and development events, ensuring smooth execution from planning to post-event follow-up.
Stakeholder Engagement: Build and maintain collaborative relationships with colleagues and external partners.
Learning Impact: support learning activities to ensure a positive learner experience.
Continuous Improvement: Have a desire for personal development, reflecting and identifying areas for continuous improvement. Contributing to the development of team members.

What will you be doing?

Support learning events within an assigned team, through logistical and administrative robustness, ensuring robust pre, during and post support to help the learner experience.
Support regional and local delivery through desk-based tasks, being thorough with actioning agreed processes
Provide in-room support for identified events, ensuring smooth logistical coordination aligned to processes
Learn to effectively support learning events across multiple modes of delivery, online, in-person and blended. Ensuring a unified learner experience
Become a reliable and valued team member, creating effective and efficient flows of work
Work closely with identified colleagues across our full- and part-time colleagues, ensuring timely correspondence and relevant detail
Maintain effective relationships and engagement with our venue partners, ensuring the environment effectively contributes to a positive learner experience
Learn how to effectively navigate a learning management system or learning experience platform to ensure learner completions, contributing to a positive learner experience
Track data tracking performance of regional learning events, connecting to learning evaluation and efficiencies of the process. Sharing trends to improve future learning initiatives and learner experience.
Proactively highlight potential risks linked to venue, workforce or event delivery to ensure we maintain high standards of delivery and learner experience, and consider potential solutions
Appropriately manage own diary and prioritise workload spread across the support of multiple learning events
Effectively work across the learning delivery team to generate and maintain efficiency and effectiveness, sharing good practice and influencing processes for continuous improvements
Executes additional tasks as required to meet the FA's changing priorities.
Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

Learning and/or event planning, coordination and tracking.
Collating, tracking and sharing relevant data to ensure learners complete learning.
Interpersonal skills in building strong team & stakeholder relationships.
Experience in using a learning management system or similar.
Desire to learn on the job.

Beneficial to have:

Experience and/or qualification in learning, sport or relevant field.
Familiarity with adult learning principles.
Working to a large scale, being able to appropriately manage own workload.

Additional Information

The interview dates for this role is scheduled for 25th September at St Goerge's Park in Burton-Upon-Trent.

As part of FA Learning's commitment to delivering exceptional standards in learning solutions, we are equally dedicated to the development of our own teams. Within the Learning division, we actively support the personal and professional growth of our staff.

In addition, we support the varied career steps people take and are on, as such, we are open to individuals seeking to undertake the role on a part-time or job share basis. If this is something you wish to explore, please reference this in your application.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
Free, nutritious lunches at Wembley Stadium and St. George's Park.
Free private medical cover.
A contributory pension scheme.
An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
How to apply: https://careers.thefa.com/jobs/vacancy/learning-delivery-coordinator-nfcsgp0495-national-football-centre-st-georges-park/2738/description/