Player Status Administrator (National Game)

Organisation: The Football Association
Salary: Competitive
Location: Wembley Stadium, London
Contract type: Permanent (Full time)
Closing date: 29 June 2025
Job Description: We have an exciting opportunity within our Football Operations Team for a Player Status Administrator to support operations across the National Game.

The successful applicant will be responsible for supporting on all matters relating to the registration of contract and loan players for clubs competing at Steps 1 to 6 of the National League System and within the FA Women's National League, and processing International Transfer Certificates (ITC requests) on behalf of English clubs, and from other National Associations. Key duties will include:

Processing International Transfer Certificate (ITC) applications via Smartsheet.

Acting as a regular user of the FIFA Transfer Matching System (TMS) on behalf of The FA, with a particular focus on amateur player ITC applications.

Providing timely, responsive guidance to club queries received via Freshdesk, in relation to relevant rules and regulations.

Delivering proactive training and updates to clubs throughout the season, in line with the Player Status Team's objectives.

What will you be doing?

Process ITC and Minor applications received via Smartsheet for amateur players in respect of clubs at Steps 1 to 6 of the National League System and the FA Women's National League, in accordance with FIFA regulations.

Process domestic contract and loan transactions for clubs at Steps 1 to 6 of the National League System and the FA Women's National League

Manage ITC applications for professional players through TMS in respect of clubs at Steps 1 to 6 of the National League System and the FA Women's National League, including the creation of Player Passports

Assist in the processing of annual Retained Lists for clubs at Steps 1 to 6 of the National League System and the FA Women's National League

Identify and, where appropriate, investigate or assist with the investigation of potential breaches of FA/FIFA Regulations relating to clubs outside the Premier League, Football League and Women's Super League

Assist in identifying the need for, and providing proactive guidance to players, clubs and other stakeholders on FA Rules, FIFA Regulations and related systems and processes

Respond to Freshdesk queries regarding player status, FA Rules, and FIFA Regulations within agreed service levels.

Contribute to identifying and implementing improvements to departmental processes

Assist with other tasks as directed by the Player Status Manager or Assistant Player Status Manager - National Game

Execute additional tasks as required to meet the FA's changing priorities.

Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.

What are we looking for?

Essential for the role:

Understanding of the structure of football, both domestic and international, particularly within the English National League Pyramid
Proven experience in an administrative role.
Experience of working under pressure and to frequent deadlines
Accurate data input and management
Good level of written and verbal communication
Advanced Microsoft Office skills
Ability to create presentations and present to a wide range of key stakeholders

Beneficial to have:

Understanding of the work of a Sports Governing Body
Basic understanding of the rules and regulations governing football
Experience of working in a sports and/or regulatory environment
Experience of using customer service platforms
Proficiency in Microsoft Excel

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
Free, nutritious lunches at Wembley Stadium and St. George's Park.
Free private medical cover.
A contributory pension scheme.
An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
How to apply: https://careers.thefa.com/jobs/vacancy/player-status-administrator-national-game-wnsl0918-wembley-stadium/2595/description/