Learning Evaluation Lead (12-Month FTC)

Organisation: The Football Association
Salary: Competitive
Location: Burton-Upon-Trent
Contract type: Fixed Term (Full time)
Closing date: 18 June 2025
Job Description: The Football Association has an exciting opportunity for a Learning Evaluation Lead to join on a 12-month Fixed-Term Contract.

The Learning Evaluation Lead is responsible for designing and implementing learning evaluation frameworks to assess the effectiveness of learning solutions, and to drive a customer centric mentality within the team. The role ensures that learning initiatives are impactful, aligned with business goals, and continuously optimised to enhance the learner experience.

What will you be doing?

- Lead the design, implementation, and management of learning evaluation frameworks to assess the effectiveness and impact of learning solutions on learning experiences.
- Drive the continuous improvement of learning evaluation processes, providing expertise, advice, and guidance to internal teams and stakeholders to ensure best practices in learning evaluation are followed.
- Develop and implement advanced evaluation tools and methodologies to monitor, measure, and analyse the success of learning initiatives, ensuring they align with business objectives and deliver measurable results.
- Collaborate with colleagues to identify key insights necessary for assessing the impact of learning interventions, ensuring evaluation is integrated into the learning experience design from the outset.
- Leverage market intelligence, performance data, and industry benchmarking to continuously refine and improve learning solutions, ensuring they are competitive and innovative within the industry.
- Provide expert evaluation support to the learning and innovation team, facilitating iterative development and improvements based on data-driven insights and learner feedback.
- Lead the review and analysis of learning solutions, utilising metrics, learner feedback, and performance data to make actionable recommendations for improving learning outcomes, learner engagement, and overall program success.
- Champion the use of evidence-based insights and evaluation methods to enhance the learner experience, ensuring that learning interventions are impactful, scalable, and aligned with organisational goals.
- Work closely with colleagues across strategy, insight, programme management and quality assurance to ensure a cohesive and comprehensive approach to improvement across the division.
- Execute additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.

What are we looking for?

Essential for the role:

- Strong understanding of designing, implementing, and managing learning evaluation frameworks and methodologies.
- Knowledge of learning theories, including best practices in evaluation (e.g., Kirkpatrick Model, ROI).
- Knowledge of evidence-based evaluation methods and their application in improving learner experiences.
- Understanding of how to align learning evaluations with broader organisational goals.
- Proven experience leading the design, implementation, and continuous improvement of learning evaluation frameworks.
- Experience developing and implementing advanced tools for monitoring and measuring the success of learning initiatives.
- Demonstrated experience integrating evaluation methods into learning design processes.
- Experience utilising learner feedback, performance data, and metrics to make actionable recommendations.
- Strong analytical skills for evaluating the success of learning initiatives and identifying areas for improvement.
- Strong collaboration skills for working with internal teams and stakeholders to integrate evaluation into the learning process.
- Ability to interpret performance data and feedback to drive improvements in learning solutions.

Beneficial to have:

- Understanding of competitive trends, innovations, and industry benchmarking in learning and development.
- Experience leading evaluations for large or complex learning programs, including global initiatives.
- Experience in managing change and driving iterative improvements in learning evaluation.
- Experience of a sporting organisation / association
- Familiarity with learning management systems, analytics platforms, and evaluation software.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encouraging you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
Free private medical cover.
- A contributory pension scheme.
- An additional 'Thank You' days leave, volunteering days as well as 25 days annual leave (based on a full-time, permanent contract.)
- A hybrid working model which offers greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
How to apply: https://careers.thefa.com/jobs/vacancy/learning-evaluation-lead-12-month-ftc-nfcsgp0471-national-football-centre-st-georges-park/2571/description/