Assessment and Resulting Administrator

Organisation: Swim England
Salary: £23,000 - £24,000
Location: Swim England SportPark Pavilion 3 3 Oakwood Drive Loughborough University LE11 3QF
Contract type: Permanent (Full time)
Closing date: 22 February 2026
Interview date: 27 February 2026
Job Description: - Minimum of 2x Days a Week Onsite

Swim England is the national governing body for swimming in England.

We help people learn how to swim, enjoy the water safely, and compete in all our sports.

Our vision is of a nation swimming and we strive to inspire everyone to enjoy the water in the way that suits them. We work with our partners to create engaging programmes that enable everyone to be active, have fun and stay healthy through swimming.

Your application is generated using the information you have provided in your Profile. Your CV and any additional supporting evidence will also be attached and made available to the hiring manager.

About the Role

We are seeking a highly organised and detail-focused Assessment and Resulting Administrator to join the Institute of Swimming Quality Team.

This role plays a vital part in ensuring learner results are accurately processed and submitted to awarding organisations so certificates can be issued correctly and on time. Accuracy is critical — this is a process-driven, data-focused role where attention to detail and confidence working with structured information are essential.

Reporting to the Assessment & Resulting Leader, you will work closely with another administrator and wider quality colleagues to review course paperwork, identify and resolve errors, and ensure all certification data meets awarding organisation requirements.

This role involves primarily written communication and minimal telephone work. It is not a customer-service-led role, but it does require clear, professional communication with learners, tutors and awarding bodies.

Key Responsibilities

In this role you will:

- Communicate effectively with the tutor workforce to ensure all required course paperwork is received for Institute of Swimming training programmes

- Review, quality-check and administer course paperwork to enable timely processing of learner results

- Process learner results for certification in line with awarding organisation processes and procedures

- Ensure all resulting and certification administration is completed accurately and within agreed timescales

- Identify errors or missing information and proactively liaise with tutors, learners or awarding bodies to resolve issues

- Maintain accurate records using spreadsheets and internal systems

- Use clear, concise written communication when dealing with internal and external stakeholders

- Carry out any other duties within the scope, spirit and purpose of the role, in line with organisational policies and procedures

Skills and Experience

Essential

- Strong administrative experience with a high level of accuracy and attention to detail

- Confident IT skills, including experience using word processing, spreadsheets and databases

- Excellent written communication skills

- Ability to manage a varied workload and meet tight deadlines

- Experience of working to defined processes and procedures

- Ability to work independently and collaboratively as part of a small team

Desirable

- Knowledge of Institute of Swimming training programmes

- Experience working within education, training or awarding environments

- Understanding of quality assurance or certification processes
GCSE grade A–C (or equivalent) in English and Maths

Please be advised that we cannot offer visa sponsorship and that you must have right to work in the UK to apply or be considered for this role. If you are a non-UK/EU National, you must have an appropriate working Visa to undertake employment. You must also be working within the UK to apply or be considered for this role, due to the public liability insurance Swim England holds.

Swim England is committed to inclusion and embracing the spirit of all equalities legislation. As a Disability Confident Employer, we actively encourage applications from disabled people. We recognise that the diversity of our workforce is not reflective of today’s society and we are currently operating a pilot scheme whereby applicants from ethnically diverse backgrounds can opt into our guaranteed interview scheme. Candidates that have opted into the scheme will be guaranteed an interview provided that they have demonstrated, within their application, that they meet the essential criteria for the role. When emailing the CV and cover letter, applicants from ethnically diverse backgrounds are encouraged to state they wish to ‘Opt In’ to the scheme.

Where possible, Swim England will always make reasonable adjustments for accessibility to anyone who requires it.

If you would like any of the documentation in a different format or would like to apply in a different way please get in touch. All appointments will be made on merit, following a fair and transparent process, in line with the Equality Act 2010. However, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Swim England is also committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment.
How to apply: Please click on the following link: https://sepeople.jobs.people-first.com/jobs/details/recruitment%2Fjobdetails%2F3ad6ed86-2997-4662-b56b-19c4176620f0