Investigator - Sport Integrity

Organisation: Sport Resolutions
Salary: £33,500
Location: London / Remote
Contract type: Permanent (Full time)
Closing date: 5 September 2025
Interview date: 15 September 2025
Job Description: Sport Resolutions has an exciting opportunity for an individual to join its passionate, diverse and experienced case management team as an Investigator. The successful applicant will work primarily on Sport Integrity matters but may also assist with the development of the National Safeguarding Panel (NSP) and our wider safeguarding work. The Investigator will play a vital role in ensuring that disputes are managed fairly, efficiently and cost-effectively.

The successful applicant will undertake investigations in relation to referrals made through Sport Integrity, an independent disclosure and complaints service for Olympic and Paralympic sport. The Investigator may also be required to manage enquiries, cases and independent reviews, appoint panel members, and provide general support to the Senior Case Manager for Safeguarding and the Head of Case Management.

Suitable applicants will have experience of conducting investigations and interviewing in a legal or safeguarding environment, excellent customer service skills, and a passion for sport and integrity. A high level of oral and written communication skills is required, along with first-rate attention to detail. The successful applicant will have the ability to handle confidential information in a discreet and professional manner and will have experience of using Microsoft applications.

Person Specification

Essential:

• An undergraduate degree.
• The right to work in the United Kingdom.
• Demonstrable experience of conducting trauma-informed investigations.
• Training, qualifications and experience of ABE (or similar) and conducting interviews with children, vulnerable and/or intimidated witnesses.
• A high standard of written English and experience of writing reports.
• Experience of the administration of complex casework.
• An understanding of the principles of safeguarding with particular emphasis on its application in the sport sector.
• Excellent customer service skills in dealing with a wide range of service users including national governing bodies, athletes and their professional advisers.
• Good communication skills (both oral and written).
• Ability to remain calm under pressure.
• Ability to work accurately, as part of a team and individually, paying great attention to detail.
• Demonstrates integrity and the ability to make impartial decisions supported by sound reasoning.
• Ability to handle confidential information regarding case records in a discreet and professional manner.
• Experience in using Windows-based software applications, including Microsoft Word, Outlook and Excel and of using case management software.
• An interest and enthusiasm for sport.
• Total integrity.

Desirable:

• A legal qualification or experience of working in a legal environment.
• Familiarity with court and/or tribunal procedures.
• Experience of mediation and/or arbitration.
• A good knowledge and/or experience of the structure of sport in the UK, in particular the governing body sector.
• An understanding of anti-doping and safeguarding of children in sport.
• Knowledge of data protection principles.

Please visit the Sport Resolutions website for further details, including a full Role Profile.

Package:

• £33,500 annual salary
• Discretionary bonus
• Employer pension contribution of 8%
• Private healthcare, with additional discounts for leading a healthy lifestyle
• Life assurance of 4 x salary
• Enhanced Maternity / Paternity / Parental Leave
• Support for continued professional development
• Cycle to Work Scheme

Location:

Sport Resolutions’ office is located at St Paul’s, London.

Employees are currently required to work in the office a minimum of eight days per month and should be resident within the United Kingdom. Applicants should have the right to work in the UK or be eligible to immediately apply and obtain a work visa upon receiving any job offer, with no sponsorship required.
How to apply: To apply, please visit the Careers page on the Sport Resolutions website to complete the online form and upload your CV and covering letter.