Casual Playmaker

Organisation: Manchester City
Salary: Competitive + Benefits
Location: Manchester
Contract type: Fixed Term (Part time)
Closing date: 20 July 2025
Interview date: 30 July 2025
Job Description: Closing Date of Applications - 20/07/25

Our Story

Manchester City is an English Premier League club whose roots began in East Manchester. From its first incarnation as St Mark’s West Gorton in 1880, the club became Manchester City FC in 1894. Behind each title lies emotion, moments and memories that resonate with millions of supporters around the world. Manchester City fans are known for their commitment and togetherness, as a Club that fights to the end.

Our Winning Team

MCFC is built on a vision for sustainability, with an academy structure designed to support long-term first team success, to engagement with the communities in which we reside. Together with our passionate fans and valued network of partners, we are developing Manchester City’s future history.

Your Impact

Our Playmakers help the Manchester City Events department to deliver match day entertainment across the Etihad Campus. They are the first people that our fans engage with as they arrive at matches across the Etihad Stadium, Joie Stadium and at the MCFC Kids Fanzone. They are critical in our drive to deliver excellence across our fan experience.

As a Playmaker, you will be working in sports-entertainment at the highest level – it is hands-on and fast-paced with an emphasis on customer service. You will be surrounded by a large and friendly team of experienced playmakers who will guide and assist you throughout your shift, while you experience a host of match day and non-match day events that MCFC delivers.

Responsibilities

To support in the delivery of match day entertainment / fan engagement at Manchester City.

To welcome fans to MCFC and improve the club’s engagement with supporters.

Follow assigned briefs, tasks, and instructions to engage with fans.

Assist on a safe set-up, delivery and de-rig for match day activations and club events.

Safely deliver activations and count interactions with supporters, providing personal and fan feedback at the end of each shift for the post-match report.

Assist supporters with directions around the stadium providing friendly, clear instructions.

To ensure your roles on match days and during events are delivered to the highest standard with a welcoming, helpful, and enthusiastic approach.

Show dedication and commitment to work as many fixtures as possible during the season.

What we are looking for

Essential

Customer Service
Proactive
Punctual
Flexible
Uses Initiative
Teamwork
Self-Motivated
Organised

Desirable

Interested in the sports industry
How to apply: https://careers.cityfootballgroup.com/job-invite/2357/