Residential Advisor

Organisation: Manchester City Sports Business School
Salary: £15 per hour (inc. Holiday Pay). Approximately 40 hours per week, plus on call duties. Full board accommodation, training, and transport between programme venues.
Location: Manchester - Programme Dates: Saturday 12 July 2025 – Friday 1 August 2025
Contract type: Fixed Term (Full time)
Closing date: 5 May 2025
Interview date: 12 May 2025
Job Description: OVERVIEW
Manchester City Sports Business School (MCSBS) was created in 2022 to provide real life insights to students and professionals who want to know more about the business of football and sport. Those insights go far beyond the pitch and will get to the heart of sport as a continuously evolving global phenomenon and platform for creativity and entrepreneurs.

Being a Residential Advisor for our Next Gen programme is an exciting, fast-paced, and varied role. The ideal candidates for this role will have a love for sports, the capacity to stay focused under pressure, and some experience of providing student support services and/or student experiences in an educational setting. The selected candidates will be a core part of the Next Gen delivery team, working closely with the Head of Operations and Student Services, the Programme Content Manager, and Chaperones. As a group, you will be supporting and assisting a cohort of international students who are in Manchester to experience a unique immersive programme. Students will be aged between 14 and 17 and some may be living and learning in the UK for the very first time.

Under the direction of the Head of Operations and Student Services, you will be responsible for preparing, coordinating and delivering all non-curricular activities in the evenings and weekends, as well as providing pastoral support to students throughout the programme, while ensuring safety and well-being standards are maintained.

Residential Advisors may be called upon to respond to emergency situations in support of Manchester City Sports Business School’s Summer Collegiate Programme, which runs concurrently with Next Gen. This is a temporary post, with induction training provided before the programme starts on Sunday 13 July 2025.

KEY DUTIES AND RESPONSIBILITIES
• Providing a pleasant and warm welcoming induction to the programme and the accommodation facilities.
• Overseeing the extra-curricular and residential elements of the Next Gen programme, with the direction and support of the Next Gen Programme team.
• Taking an active interest in the welfare of the students under your care when on duty.
• Highly visible as a positive and responsible influence and readily contactable during your duty hours.
• A calm first responder for any emergencies or incidents while on duty.
• Regular and timely communication with the programme team regarding welfare issues or concerns, behavioural issues, activity plans and any other relevant observations.
• Encouraging student adherence to the Code of Conduct and agreeing appropriate strategies in the event of behavioural issues.
• Facilitating small group sessions such as ice breakers, games, and discussions.
• Accompanying and/or assisting with the co-ordination of special events or activities, as required.
• Ensuring the health, safety and welfare of students, staff, and visitors, in line with Manchester City Sports Business School’s policies, procedures and guidance.

PATTERN OF DUTIES
• Shift work, including weekdays, evenings, and weekends, for the duration of the programme.
• Being on call overnight for emergencies.
• Average of 40 hours per week, plus on call duties.
• Please note, it is expected that successful candidates will be present for the full duration of the programme, unless agreed in advance.

PERSON SPECIFICATION
• Must be aged 18 or above.
• Experience of working with young people aged 14-17 years in a professional or voluntary capacity.
• Experience of activity planning, facilitation, event co-ordination and/or proven organisational skills.
• Experience of providing student support services in a professional or voluntary capacity.
• Excellent communication and interpersonal skills and the ability to work effectively as part of a hard-working and friendly delivery team.
• An interest in the world of sports and sports industry.
• Available to live in Manchester accommodation for the specified dates.
• Must have or be able to acquire a clear Enhanced DBS check (cost covered by MCSBS).
• Desirably, first aid, mental health first aid, and safeguarding trained.

Manchester City Sports Business School welcomes and strives for diversity—including but not limited to race, religion, gender, disability, sexual orientation, socio-economic background—in our student body, faculty, and team to foster an inclusive educational community with a wealth of perspectives and experiences.
How to apply: 1.Please send your CV and a short covering letter addressing how you meet the criteria set out in the job description and person specification to Mieke Berg at MCSBS (mberg@edu.mancity.com ) by 23:59 BST on Wednesday 30 April 2025. 2.Please provide contact details for one reference, ideally your current or most recent/relevant employer/course leader. Referees will not be contacted without seeking prior agreement with applicant. 3. Those shortlisted will be interviewed will take place during week commencing Tuesday 6 May 2025.