Education and Support Manager

Organisation: England & Wales Cricket Board
Salary: Competitive
Location: London, Lords (minimum 3 days in the office)
Contract type
Closing date: 31 August 2026
Job Description: PURPOSE

Established in December 2023, the Cricket Regulator was set up to be the ring-fenced executive team responsible for ensuring effective education programmes are in place; to operate best practice monitoring, intelligence, and compliance programmes; to investigate alleged breaches, and to prosecute cases where considered appropriate.

To ensure that cricket continues to be a force for good, we are recruiting a dedicated and experienced Education and Support Manager to manage proactive education and support relating to discrimination, misconduct and safeguarding. The role involves a range of strategic and operational day-to-day responsibilities to ensure the game is supported to reduce and manage potential breaches of regulation.

The Education and Support Manager build strong relationships with stakeholders across the game, develop and manage educational products and integrate Cricket Regulator educational products across recreational and professional cricket. You will play a pivotal role in the development and delivery of education, training, identifying patterns and driving change in cricket across England and Wales

WHO WE ARE

The England and Wales Cricket Board is the national governing body for all cricket in England and Wales, supporting the game at every level – from grassroots to professional.

We believe cricket is a force for good that can have an enduring impact on everyone’s lives and we have an ambitious strategy to inspire a generation to say ‘cricket is a game for me’. It provides great entertainment. It teaches important skills, both physical and social. It can help inclusion and social cohesion, bringing communities together.

The ECB welcomes applications from all backgrounds to ensure we deliver our Inspiring Generations strategy and fulfil our purpose to connect communities and improve lives through cricket.

OUR VALUES

Run on respect. We ensure our game is based on fairness, respect and decency.

Embrace enjoyment. We make sure everyone finds fun in the game.

Build belonging. We actively include so everyone can find a place in the game.

Progress with purpose. We stay open to change to keep the game moving forward.

YOU’LL LOVE THIS JOB IF

You would love to lead the development and delivery of the educational elements of the Cricket Regulator's strategy, championing best practice, promoting safe and inclusive environments, and helping the game effectively manage and mitigate risk.

You would love to shape and drive high-quality learning and development across the Cricket Regulator, designing and implementing robust quality assurance standards that set the benchmark for all educational programmes and ensure a consistently excellent learning experience.

You are flexible, hardworking and have a desire to make change You can build excellent working relationships with people across all levels

YOU’LL BE DOING

• Lead the development and delivery of the education elements of the Cricket Regulator strategy, driving best practice, promoting safe environments, and supporting the effective management and mitigation of risk across the game.

• Lead the design and implementation of quality assurance standards for training across the Cricket Regulator, establishing and maintaining the internal standards expected for all educational programmes delivered within the department.

• Design and implement a quality assurance framework for contractors delivering Cricket Regulator external products ensuring consistent standards, quality, and compliance in all learning and development activities.

• Carry out observations of education learning and assessment both internally and externally with staff providing where appropriate bespoke support on how they can improve their education delivery.

• Support continuous improvement across the suit of education delivered by the cricket Regulator

• Build and maintain relationships with providers ensuring the best value for money and best learning experience for those undertaking training.

• Lead on the design, implement and delivery of eLearning and in-person educational packages and resources, manage and review existing resources across the Education & Support team

• Explore new areas of educational materials in consultation with Cricket Regulator staff Professional Cricket Clubs, Recreational Cricket Boards, and National County Cricket Clubs

• Provide guidance, support, education and training to the cricket network, ECB colleagues and stakeholders to enhance their understanding, management of and response to discrimination, integrity, misconduct and safeguarding

• Monitor and review the Cricket Regulators website and other digital resources

• Support the Education & Support team with any other tasking to support the organisations objectives

• Provide consistent support, in collaboration with the Anti-Discrimination & Disciplinary Advisors (ADDAs) and County Safeguarding Advisors (CSAs) to Counties around the CPA, case management and audits.

• Build and maintain relationships with ECB colleagues and cricket organisations across England and Wales and act as their main point of contact at the Cricket Regulator

YOU’LL HAVE

Demonstrable experience of developing quality assurance frameworks within education delivery, including monitoring, evaluation and continuous improvement activities.

Previous experience in a similar role, with a focus on developing educational products in sport or a similar field

Experience of developing strong relationships within professional or volunteer organisations

Knowledge of cricket governance structure

Strong project management skills

Ability to work in a high-paced, pressure environment

The ability to navigate conflict resolution and host facilitated conversations

Excellent inter-personal skills

The ability to deliver training to different audiences

Please be advised that interviews for this role will be held on Wednesday 7 October and Monday 12 October.

YOU’LL RECEIVE

Competitive salary

Holiday - 25 days a year

Volunteering – 2 days a year

Pension Scheme

Private medical insurance

Employee health cash-back plan

Long-term sickness insurance

Life assurance - a multiple of your annual basic salary 

Enhanced family leave and pay

OpenBlend - an innovative coaching and performance management tool

Learning and Development - a range of programmes and initiatives to help you develop and reach your potential

Employee Assistance Programme - 24/7 confidential access to expert services including counselling, wellbeing, and independent legal and financial advice

Cycle 2 Work Scheme

Season ticket loan

Preferential access to tickets to England games

Opportunities to be a part of and be involved in our Employee Resource groups: Women in Cricket Employee Network, Race in Cricket Employee Network, Social Equality in Cricket Employee Network, Cricketability Employee Network (formerly called the Disability in Cricket Employee Network) and LGBTQ+ Community in Cricket Employee Network

Please note that this role is office based and requires you to be in the office a minimum of three days per week.
How to apply: Please apply at the link below: https://app.beapplied.com/apply/bikjejneeu

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Education and Support Manager