Operations Manager Organisation England & Wales Cricket Board Salary Competitive Location England Contract type Permanent (Full time) Closing date 15 August 2025 Job Description PURPOSEEstablished in December 2023, the Cricket Regulator was set up to be the ring-fenced executive team responsible for ensuring effective education programmes are in place; to operate best practice monitoring, intelligence, and compliance programmes; to investigate alleged breaches, and to prosecute cases where considered appropriate.The Cricket Regulator focuses on Anti-Corruption, Anti-Discrimination, Anti-Doping, Safeguarding, General Misconduct, and Agency activity in the professional game, as well as other designated levels of organised cricket. Safeguarding and Anti-Discrimination also involves working with other organisations across the recreational game. The Cricket Regulator also ensures cricket in England and Wales meets the regulatory requirements of the International Cricket Council, and also playing a lead role in combatting global threats.The roles and responsibilities of the Cricket Regulator were previously carried out by an ECB team, which has largely transitioned across to the new structure. An objective in the creation of the Cricket Regulator was to create greater assurance around the separation between regulatory functions and the remainder of the ECB activities.You will work as part of the strategy, performance, and operations team contributing to the overall success of the Cricket Regulator by supporting it to meet its strategic goals by: Enhancing operational efficiency and delivering high-quality outcomes. Working alongside the department Heads and managers to coordinate the day-to-day operational activities within the Cricket Regulator, ensuring maximum efficiency and productivity by implementing streamlined processes and coordinating resources effectively. Drive a culture of continuous improvement within the Cricket Regulator. Encourage feedback, innovation, and best practices to enhance operational processes and achieve greater efficiency. THE ECBThe England and Wales Cricket Board is the national governing body for cricket in England and Wales, supporting the game at every level, covering the recreational and professional games. The goal of the ECB is for cricket to be the most inclusive team sport, through delivering the Inspiring Generations strategy and fulfilling the ECB purpose to connect communities and improve lives through cricket.The ECB Board has the power to set standards in relation to on and off field activity and does so through regulations. The ECB General Counsel has executive responsibility for the ECB regulations, reporting to the ECB Chief Executive. All proposed regulation must be scrutinised by the Regulatory Board, who advise the ECB Board. YOU’LL LOVE THIS JOB IF You’re passionate about people and committed to applying person-centred approaches to address departmental challenges and improve outcomes You’re passionate about building structure, solving problems, and driving process improvements that enhance efficiency and effectiveness. You thrive in roles that bring together people, systems, and strategy to deliver practical, impactful outcomes. You take pride in supporting teams to do their best work — whether through streamlining workflows, improving communication, or optimising resource use. You enjoy the variety that comes with managing budgets, planning projects, engaging stakeholders, and leading continuous improvement initiatives WHAT YOU’LL BE DOINGLead coordination of operational activities across the Cricket Regulator, working closely with department managers. This includes oversight of workstreams, financial planning, scheduling, logistics, training, policy development, resource allocation, and internal/external communications. Line Manage the Operation function of the regulator, this includes staff who work across triage, administrative processes and responding directly to customer queries. Drive operational efficiency by developing and implementing streamlined processes and procedures. This includes creating policies and strategic objectives to enhance productivity and reduce operational challenges. Support the department’s business planning cycle, including procurement, budget management, forecasting, and contractor review, ensuring alignment with strategic goals. Monitor key performance indicators (KPIs) and provide support in implementing corrective actions where necessary. Provide support to ensure the department meets internal strategic targets and external compliance requirements, such as the CPSU Safeguarding Audit and ICEC recommendations. Foster effective collaboration with internal and external stakeholders, including the ECB, PCA, and other governing or regulatory bodies. Ensure consistent and coordinated communication and relationship management across all relevant parties. Contribute to providing a consistent approach to technology systems within the Cricket Regulator including supporting the day-to-day maintenance of a Case Management System for the Cricket Regulator Coordinate internal communications for the department including maintaining the Cricket Regulator website regularly reviewing content and uploading new content as required. YOU’LL HAVEDemonstrated experience in leading operations or administrative teams, with a strong track record of supporting or managing hybrid teams across multiple locations Strong track record of managing multiple workstreams, schedules, and competing priorities effectively. Exceptional attention to detail, with excellent time management and organisational skills. Demonstrated ability to coordinate projects from initiation through to successful delivery. Skilled in designing, implementing, and refining operational processes and procedures. Strong interpersonal skills with the ability to build and maintain effective relationships across departments and with external stakeholders. Solid understanding of budgeting, procurement processes, and financial forecasting. Proficient in producing clear, concise reports and dashboards for senior leadership. Highly competent in Microsoft Office Suite, particularly Excel, PowerPoint, and Outlook. Comfortable operating in fast-paced, dynamic environments with evolving priorities. YOU’LL RECEIVECompetitive salaryHoliday - 25 days a year; and Volunteering - 2 days a yearPension - Non-contributory pensionPrivate medical insurance and long-term sickness insuranceEmployee health cash-back planLife assurance - four times your annual basic salaryEnhanced family leave and payOther competitive benefits, and access to support and development programmesWe welcome and encourage applications from all backgrounds. How to apply Please apply at the link below: https://app.beapplied.com/apply/cwas2fvllh Share X LinkedIn Email