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Customer Engagement Coordinator

cimspa
Organisation
cimspa
Salary
£27,092 - £27,865 per annum
Location
Loughborough
Contract type
Permanent (Full time)
Closing date
4 June 2025
Interview date
10 June 2025
Job Description
The Chartered Institute for the Management of Sport and Physical Activity (CIMSPA) is recruiting for a Customer Engagement Co-ordinator.

Customer Engagement Co-ordinators manage one-to-one engagement and contact with our members, helping them to progress their career and maximise their professional potential.

Our Customer Engagement Co-ordinators have a pivotal role in delivering CIMSPA’s strategy through outbound calling activity to optimise customer lifetime value through increased reaccreditation/retention and engagement, helping sport and physical activity professionals to advance their career.

This highly accountable role is focused on the account management of customer relationships with the objective of proactively engaging customers to help them gain best value from their relationship with CIMSPA and to upgrade their professional status through personalised support and guidance.

The role will also require the successful candidates to plan, organise and support the delivery of regular customer webinars (live and on-demand).
How to apply
https://apply.workable.com/cimspa/j/6512492BD3/
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