Duty Manager - Kings Moat

Organisation: Cheshire FA
Salary: 25,000 - 26,000
Location: Chester
Contract type: Permanent (Full time)
Closing date: 20 April 2026
Job Description: • Manage the day to day running of the Cheshire FA's Wrexham Road site, providing an excellent customer experience.
• Day to day management of CCFA’s Health & Safety Compliance in relation to CCFA daily operations.
• To line manage the Facility Officer Team ensuring that duties are carried out to the standards expected.
• Overall responsibility for ensuring the 3G pitch, grass pitches and café are maintained and presented in a high-quality manner for all internal and external customers.
• Responsibility for ensuring accurate records of pitch bookings are maintained using the appropriate systems.
• Ensure effective operation of on site café including health & safety requirements.
• Management of a staff rota of facility officers and casual staff to ensure the 3G pitch, grass pitches, café and conference facilities are always appropriately staffed.
• Ensure the effective maintenance of the facilities in line with the requirements of CCFA and any specific funding or partner bodies
• Maintain accurate and up to date records of all contracts in place relevant to meeting operational standards and Health and Safety requirements.
• Ensure that all equipment necessary for use in the maintenance of the facilities is maintained and used in line with the manufacturers guidelines.
• Work closely with the CCFA staff to ensure an effective system is in place for meeting the needs of their specific program or project delivery.
• To provide excellent customer service.
• Ensure an effective payment system is in place for all necessary payment methods.
• Ensure a clear debt management and recovery process is in place for all commercial bookings.
• Maximise the income revenue from the CCFA commercial lettings opportunities for the 3G pitch, grass pitches and the internal facilities.
• Work with the Head of Facilities & Football Development & Facility Manager to ensure the mix of bookings using the facilities meet the needs of the wider community, and the CCFA Football Development strategic aims
• Develop opportunities for local people and communities to utilise the site for physical activity.
• Ensure that the CCFA offices remain clean, tidy and presentable and that appropriate cleaning is undertaking on a regular basis
• Keep accurate records of 3G usage for monitoring & evaluation purposes for the funding partners
• Maintain 3G facility on the FA Register
How to apply: Please complete our application form, attaching a PDF copy of your CV. https://app.smartsheet.com/b/form/07aea716c7e84df2b84145b05a87fd12 Any questions regarding the role, should be directed to Mathew Griffiths, Facility Manager - Kings.Moat@cheshirefa.com