Women's Commercial Officer

Organisation: Charlton Athletic Football Club
Salary: To be discussed
Location: Charlton Athletic FC, Sparrows Lane Training Ground, South East London
Contract type: Permanent (Full time)
Closing date: 29 June 2025
Job Description: Location: The Valley, South East London or as required
Salary: To be discussed
Hours: F/T, as part of a rota covering Monday to Sunday

This position oversees & drives the commercial sales and matchday packages on a day-to-day basis. The role is responsible for achieving and monitoring all expected sales revenue targets through effective sales and marketing initiatives. The role is focused around exploring and engaging new business opportunities and managing partner relationships, including matchdays.
KEY RESPONSIBILITIES
• To work in collaboration with the wider commercial team to oversee and plan the activities of the Women’s Team commercial operations.
• Provide strategic direction in executing commercial plans and targets for the women’s element.
• Responsible for identifying and maximising new and existing business development opportunities across specific target markets.
• Responsible for growing commercial financial targets in line with wider club targets.
• Identify and propose the development of products, pricing and promotional plans for the club’s assets devising our go-to-market plan for our products, driving and coordinating the pace of execution
• Identifying, researching and targeting new business relevant to the women’s department.
• Engaging and liaising with new and existing clients
• Produce sales lead sheets with day-to-day objectives and targets for new business
• Work with internal stakeholders to ensure we target market specific fan groups intelligently for new products.
• Responsible for the overall business and account management piece for all commercial club sponsors & suppliers, ensuring that best in class levels of customer service and client satisfaction are upheld at all times.
• Manage the content of commercial pages in matchday programme throughout the season
• Daily cold calling responsibilities in order to fulfil weekly commercial targets and objectives
• Ensure all weekly/daily/matchday reports are administered accurately and to agreed timelines
• Represent the club where and when necessary, in a sales capacity at conferences, networking events, league meetings and match days.
• Works collaboratively with other departments of the business ensuring standards are consistent throughout and working relationships are kept positive at all times.
MAIN JOB REQUIREMENTS AND PERSON SPECIFICATION
Education/Qualifications/Training:
• Educated to degree standard or equivalent
• Customer service/sales training desirable

Specific Experience:
• Results driven sales experience, delivering strong tangible financials in a customer focused organisation
• Proficient in managing budgets;
• Experience of developing sales products and taking them to market
• Credible experience working within sports industry in a similar role

Abilities/Skills/Knowledge:
• Demonstrate vision and ability to persuade and deliver change into an organisation;
• An ability to review the current operation and identify practical areas for improvement;
• Strong verbal and personal communication skills and an individual with a steely determination to always deliver more than just the minimum;
• Self-motivated with an ability to identify and qualify clients through harnessing relationships and understanding their business needs;
• Build trust, value others, communicate effectively, drive execution, focus on the client, collaborate with others and demonstrate high integrity;
• Uses initiative and is proactive; helping to create and implement new ideas and ways of working;
• Positive about achieving Club, departmental and individual success;
• An ability to define strategic vision and make that change happen;
• Must be accountable for delivering results within assigned levels of accountability.

Safeguarding

Charlton Athletic Football club are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We endeavour to provide a fun, safe and welcoming environment where children and young people feel respected and valued.

If you are successful then you will be required to undertake an Enhanced DBS.

Additional Information
• This a full-time role that includes work on weekends and evenings
• Applicants must be eligible to live and work in the UK
• Charlton Athletic is committed to safeguarding and promoting the welfare of children and young people. This post is subject to a satisfactory DBS Disclosure
• As such, this post is exempt for the Rehabilitation of Offenders Act (1974) and the successful candidate must disclose all convictions spent convictions should be declared, that have not been subject to filtering by the DBS
• Charlton Athletic FC is committed to the principle of equal opportunity and its policies for recruitment, selection, training, development and promotion are designed to ensure that no job applicant receives less favourable treatment on the grounds of race, colour, nationality, religion or belief, sex, sexual orientation, marital status, age, ethnic and national origin, disability or gender reassignment.
• Any personal data that you provide to Charlton Athletic Football Club Ltd (data controller) will be processed in line with applicable data protection laws and will be used only for the purpose of recruitment.
• We will keep your personal information for 6 months after which we will erase it. You can always choose to have your data erased earlier by emailing us at dpo@cafc.co.uk.
• We’d love to hear from you if you believe you can meet the challenges of working within an elite sporting environment.

Please note that due to the high volume of applications we receive we regret that we are unable to respond to unsuccessful applicants.
Click 'apply for this job' to apply!
How to apply: https://cafc.peoplehr.net/Pages/JobBoard/Opening.aspx?v=c957ad71-8bde-4c28-ae12-008d576cfd5b