Games Services Manager

Organisation: British Paralympic Association
Salary: £40,000-£45,000 dependent on experience
Location: London or Loughborough and home based
Contract type: Permanent (Full time)
Closing date: 7 July 2025
Interview date: 17 July 2025
Job Description: Job Description
JOB TITLE: Games Services Manager
REPORTS TO: Head of Sport (HoS)
RESPONSIBLE FOR: Games Services Officer
SALARY BAND: Manager (Band C), £40,000 - £45,000 dependent upon experience
TYPE OF CONTRACT: Permanent
HOURS OF WORK: Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required
LOCATION: A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed.
This role involves significant field-based activity and travel, including attendance at domestic and overseas events.

JOB PURPOSE
Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through:
1.
Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships
2.
Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data
3.
Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games
4.
Provision of other input and support as a member of ParalympicsGB’s team support in the creation and delivery of an optimal Games-time environments

Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.

KEY RESPONSIBILITIES IN DETAIL:
Sport Directorate
To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to:
•
Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
•
Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner
•
Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives
•
Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis
•
Support to the Director of Sport and Head of Sport in delivering identified organisational objectives
Games Services Strategy
Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including:
•
Management of team data and the development of ParalympicsGB Base, including budget management.
•
Management of team qualification including performance and qualification tracking and reporting.
•
Management of selecting the team including support to all Paralympic sports with selection policies and processes.
•
Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview.
•
Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
•
Management of the Qualification and Selection Panel.

Team Development Strategy:
Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:
•
Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery
•
Support the ParalympicsGB team Games recruitment project
•
Lead the planning group for Team Development Programmes, including event and budget management
•
Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners.
•
Support delivery of the Team Leader Journey including workshops and induction programmes.

Miscellaneous:
•
To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
•
To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas
•
To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport
•
To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role
•
To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport

PERSON SPECIFICATION
QUALIFICATIONS
Essential
• Educated to degree level, hold a similar-level qualification in a sport related area or
have relevant experience as a manager within the high performance sport system.
Desirable
• Project Management Qualification

ROLE REQUIREMENTS
Due to its engagement with the ParalympicsGB teams at both the Summer and Winter
Games, an assessment process may be undertaken to determine whether the post-holder
requires a DBS Disclosure and Barred (DBS) List check.

KNOWLEDGE, SKILLS AND EXPERIENCE
Essential
• Experience of working within the UK high performance system
• Clarity in decision-making and recommendations
• Strong organisational skills and ability to successfully manage a number of conflicting
priorities
• Proven ability to manage and lead complex processes within area of responsibility,
with a keen eye for detail
• Excellent written and verbal communication and presentation skills
• High emotional intelligence and ability to effectively manage people
Desirable
• Involvement at the Paralympic Games, Olympic Games or other major multi-sport
event as an athlete, coach, core or support staff member
• Knowledge of Paralympic-specific performance considerations
• Knowledge of the national and international Paralympic movement

BEHAVIOURAL COMPETENCIES AND QUALITIES
• Passionate about Para sport
• Collaborative
• Flexible
• Innovative and self-assured, able to work alone and self-manage
• Solutions focused, agile and responsive
• Works with integrity and honesty to gain the confidence and respect of others
• Ability to build strong professional relationships and work within a team environment
(lead and support roles)
• Committed, enthusiastic and motivated
• Willingness and desire to entertain new ideas and seize opportunities
• Willingness to provide feedback and accept and encourage constructive challenge

VALUES
The British Paralympic Association is an organisation with unique responsibilities and roles. However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.
This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:
Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.
Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences.
Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
This job description and person specification is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
How to apply: How to Apply: For details of the person specification please download the Job Description from ParalympicsGB’s website – https://paralympics.org.uk/articles/job-games-services-manager Please submit a completed Equal Opportunities Monitoring Form available here: https://forms.office.com/e/3Lp0z9S3kK Please send a role specific cover letter, CV and indication of current salary to Terry Race, Recruitment and Corporate Services, at jobs@paralympics.org.uk. All enquiries are to be directed to the email listed and no phone enquiries will be taken. We are fully committed to the principles of the equality of opportunity. No job applicant will receive less favourable treatment, on the grounds of age, race, disability, parental or marital status, religious belief, sex, gender, social status, or sexual orientation. To find out more about our efforts, you can read our Inclusion, Diversity, Equity and Accessibility (IDEA) Plan. And to see our Leadership's commitment to inclusion, you can read our Inclusion, Diversity, Equity and Accessibility Leadership Charter Closing Date: 09:00 Monday 7 July 2025 Interviews: Candidates who are shortlisted for interview will be notified on Friday 11 July. Interviews will take place on Thursday 17 July at our central London office Please note: Depending on the outcome of the first round of interviews there may be a second round to this process. As a charitable organisation, ParalympicsGB regrets that we are unable to re-imburse expenses relating to attending interviews.