Digital Communications & Channels Officer

Organisation: British Gymnastics
Salary: £26,699 to £28,650 per annum
Location: Dual based
Contract type: Fixed Term (Full time)
Closing date: 11 May 2026
Interview date: 18 May 2026
Job Description: As Digital Communications & Channels Officer, you will play a vital role in ensuring our digital channels are consistent, high-quality, and member focused. You’ll monitor performance, maintain platform standards, and provide insight that helps shape how we communicate and engage.

This is a great opportunity for someone who enjoys combining data, detail, and creativity to improve digital experiences, while working collaboratively across a purpose-driven organisation.

Main responsibilities

The main responsibilities of the role are:

Monitor and analyse activity across digital communication channels, identifying trends, risks, and opportunities
Produce regular insight reports, sharing clear and actionable recommendations with stakeholders
Support content publishing and scheduling, ensuring accuracy, consistency, and brand alignment
Maintain high standards across all platforms through proactive housekeeping and content management
Identify, log, and coordinate resolution of technical issues and platform bugs
Ensure effective tagging, categorisation, and governance across digital channels
Provide proofreading and quality assurance to ensure all communications are clear, accurate, and accessible
Act as a key contact for colleagues, supporting teams to deliver effective digital engagement

About you

We’re looking for someone who can demonstrate:

A passion for delivering high-quality, inclusive digital experiences that put members and audiences first
Experience of working with digital communication channels, platforms, or content management systems
The ability to analyse data and engagement metrics, using insight to inform decisions and improve performance
Excellent written communication skills, with a strong focus on accuracy, clarity, and tone of voice
Strong organisational skills, with the ability to manage multiple priorities and meet deadlines
A proactive, solutions-focused approach to improving processes, platforms, and ways of working
The ability to build positive, collaborative relationships and support colleagues across teams
An interest in sport, community, or membership organisations (desirable)

Job details

Hours: 37 hours

Salary: £26,699 to £28,650 per annum

Location: Dual based

Contract type: Temporary for up to 12 months
How to apply: To apply please visit our careers page at https://britishgymnastics.jobs.people-first.com/jobs/search We are committed to building a diverse and inclusive organisation. We particularly welcome applications from women, people with disabilities, people from ethnically diverse communities, and people who identify as LGBTQIA+, as these groups are currently under-represented in our workforce.