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Volunteer Operations Officer

British Cycling
Organisation
British Cycling
Salary
£27,000 per annum
Location
Manchester
Contract type
Fixed Term (Full time)
Closing date
1 April 2026
Job Description
About British Cycling

In 2027 the UK will host the Grand Depart of both the Tour De France and the Tour De France Femme, Avec Zwift. This will be the first time in history that both races have departed from the same country, outside of France. A landmark social impact programme will also be delivered across the UK, tackling inactivity, improving mental wellbeing, boosting economic growth and supporting communities to thrive.

A Special Purpose Vehicle (SPV) – Grand Depart GB 2027 – will maintain oversight of the delivery of the events and will manage public funding on behalf of DCMS, Scottish Government, Welsh Government and UK Sport.

The SPV is a Joint Venture between UKEL (a new sports events company) and British Cycling.

British Cycling will deliver the operational and business function, social impact and volunteer programmes along with all consumer facing functions, on behalf of partners, and is now recruiting to grow the volunteer support team.

Overview of Role

We are recruiting for two passionate and people focused Volunteer Operations Officers to support the success of the events’ volunteer programme.

This is a unique opportunity to shape one of the most ambitious and inclusive volunteer programmes ever launched in the UK, through three key strands:

Volunteer Programme – Mobilising volunteers from across the UK to support the delivery of a world-class Grand Depart GB 2027 experience through a variety of roles.
Young Volunteer Programme – Empowering young people aged 16 –25 with leadership, mentoring, and skills development opportunities before, during, and after the event.
Accessible Volunteer Programme – Creating inclusive and meaningful volunteer opportunities for individuals with physical and learning disabilities, removing barriers and driving social impact.
You will be a part of a warm, supportive and talented team all working to bring the incredible Grand Départ GB 2027 to life in this truly once in a career event, that you could help make happen.

What will you be doing?

As a Volunteer Operations Officer, you will:

Support the volunteer function within the project team, including programme development, integration and operational delivery for the Grand Départ GB 2027 Volunteering Programme.
Support us to deliver a world-class volunteer experience from recruitment to on-the-ground delivery, to leaving a lasting impact and legacy of volunteering.
Collaborate with internal teams, local authorities, and community partners to ensure a joyful experience for all.
You will manage key programme elements (shared between the two officers, to be agreed on starting). These programme elements include (non-exhaustive):
System development and management
Recruitment
Communications and engagement
Wellbeing and recognition
Uniform
Deployment plans and logistics
Event time requirements and on the day volunteer experience
Be a key point of contact for our volunteers, local authorities, and community partners, providing excellent customer service and a supportive and positive approach for all.
Support with the processing of volunteer applications through our Volunteer Management System.
Directly Manage and support volunteers as required.
Travel across Scotland, England and Wales to deliver recruitment and training events as required – including some weekend and evening work on occasion. Expenses and time-back would be covered.
This list is not exhaustive, as we work together to deliver this ambitious volunteer programme

What we’re looking for:

You will have a genuine passion for the power of volunteering and the impact this can have in shaping communities.
You understand what is required to support volunteers, either through leading them in previous roles, or volunteering yourself, ideally in diverse community settings.
You will be organised, and comfortable working in a fast-paced environment. You take initiative, adapt to change, and bring creativity and resilience to your work.
You have experience in using systems and processes to administrate projects with a high level of attention to detail
You will enjoy building and managing relationships and regularly communicating with a mix of people including volunteers, local authority leaders as well as internal colleagues and teams.
You are a natural collaborator and team player, committed to working across departments and with external partners to deliver exceptional experiences.
Someone with a commitment to increasing diversity in volunteering.

Have a flexible approach to working, fitting an event of this scale
We’re looking for people who share our passion, curiosity, and commitment to creating an outstanding experience for everyone involved in the Tour de France Grand Départ. We welcome individuals who bring different perspectives, skills, and lived experiences, and who feel motivated to help us reflect and connect with the many communities we serve.

What are the perks?

Competitive Salary
Cycle to Work Scheme
Generous Holidays (25 days + bank holidays)
Holiday purchase scheme
Life Assurance
Pension

How to apply

Send us your CV and a short cover letter outlining your interest in the role and why you feel you meet the criteria via the apply button below.

If you have any further questions about the role, please do get in touch humanresources@britishcycling.org.uk

Applications close: Wednesday 1st April 2026

Interviews: Monday 13th and Tuesday 14th April 2026
How to apply
https://careers.britishcycling.org.uk/job/850000
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