Matchday Ball Assistant Chaperone

Organisation: Aston Villa Football Club
Salary: Attractive Remuneration Package
Location: Birmingham
Contract type: Permanent (Part time)
Closing date: 30 June 2026
Job Description: Department: Matchday Operations Department

Hours of Work: Variable Hours (you will need to be available for Men’s First Team home matches, U21 and U18 (as and when required) and other events at Villa Park which will include evenings and weekends)

Contract Type: Permanent

Salary: Attractive Hourly Rate

Location: Villa Park

Closing Date: Tuesday 30 June 2026

The Department
Our Matchday Operations Department plays a pivotal role in planning, co-ordinating and delivering all aspects of matchday activity, ensuring each fixture is executed safely, efficiently and to the highest professional standards. The team is central to creating a seamless experience for players, officials, supporters, staff and wider stakeholders. By working collaboratively across the Club and with external partners, they drive operational excellence while ensuring full compliance with Premier League, UEFA and FA regulatory requirements.

The Role
We are looking for Matchday Ball Assistant Chaperone who will lead and manage our ball assistant function for our Men’s First Team home matches and U21 and U18 matches as and when required. This is predominantly a matchday role but there will be administrative duties and meetings which will need to be picked up outside of matchdays.
You will be the first point of contact in relation to our matchday ball assistants with a particular focus on communicating with parents / guardians around matters including inductions, training, rotas and sign and sign out processes. You will liaise with our Men’s Coaching Teams when needed to ensure the highest possible operational effectiveness during matches.
One of your main responsibilities will be ensuring all Health and Safety and Safeguarding requirements are met ultimately ensuring a safe and inclusive environment for our Matchday Ball Assistants.
For further information about the Role, please see the Role Profile.
The Person
We are looking for a confident, organised and personable individual with experience of working with and supervising young people, and a strong understanding of safeguarding principles supported by a current safeguarding qualification. You will also need a chaperone licence which the Club will be able to support you in obtaining. Experience in a professional football environment and FA Coaching qualifications are desirable.

You will need to be an excellent communicator, able to engage effectively with a wide range of people, and will bring a friendly yet professional approach, particularly in a matchday environment. You will be detail-focused, calm under pressure and capable of managing tasks efficiently in a fast-paced setting.

You will need to be available to work all Men’s First Team home matches, and our U21 and U18 fixtures as and when required which will include evenings and weekends.

Why Join Us?

There has never been a better time to join Aston Villa Football Club. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for the expansion and improvement of our world-class facilities. If you are already excited by this challenge and want to play your part in our historic Club, then you'll be pleased to hear about our amazing staff benefits you'll receive whilst working for us! See our Staff Benefits booklet to find out more.

As part of your application, you will be asked to:

1. Upload your CV

2. Answer the following question:

a) Please outline your key skills, qualities and experience which make you the ideal candidate for this role (400 words maximum)
For further information, the Role Profile and to apply please go to www.avfc.co.uk/careers

Right to Close Vacancy Posting Early
The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement
Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement
Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding
How to apply: https://avfc.wd502.myworkdayjobs.com/avfc_careers/job/Villa-Park/Matchday-Ball-Assistant-Chaperone_JR00090