Retail and Licensing Administrator

Organisation: Aston Villa Football Club
Salary: £24,000 per annum depending on experience
Location: Birmingham
Contract type: Permanent (Full time)
Closing date: 10 August 2025
Job Description: Department: Retail and Licensing Department

Hours of Work: 35 hours per week (including flexibility to work evenings and weekends as and when required)

Contract Type: Permanent

Salary: £24,000 per annum depending on experience

Location: Bodymoor Heath Training Ground

Closing Date: Sunday 10 August 2025

1. The Department
The Club are continuing our rapid growth trajectory both on and off the pitch, further expanding our commercial footprint with the expansion of our Retail Department who are responsible for carrying out the front-line selling, driving sales revenue and maintaining high retail standards through both customer-facing and back of-house operations.

2. The Role
We have an exciting new opportunity for a Retail and Licensing Administrator to join our team based at Bodymoor Heath Training Ground. You will play a vital role in the team, ensuring smooth back-office operations for the wider team. The role will provide all related retail administration for the team and deal with retail customer queries and enquiries as they arise. You will be responsible for stock control, raising external wholesale orders into the system and control internal orders when new kit is requested.
You will prepare stock management and sales data reports on a regular basis and issue to internal departments within set time frames. You will also work closely with the finance team, raising invoices and dealing with PO queries inbound and outbound.

For further information about the Role, please see the Role Profile.
3. The Person
You will need to have experience of working in a fast-paced office environment with a proven record of administration skills with close attention to detail. You will be proficient in Microsoft Office, Outlook, Word, Excel and PowerPoint. Ideally you will also have experience of producing reports focused on stock management and analysing retail sales data.

This is a busy role that requires strong organisational skills and ability to adapt to changing conditions quickly. You must have strong organisational skills with ability to multitask and prioritise appropriately, delivering exceptional service. You will also have strong written and verbal communication skills which are clear, concise, and accurate with the ability to liaise and build successful relationships with a range of stakeholders at all levels.

4. Why join us?

There has never been a better time to join Aston Villa Football Club. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for the expansion and improvement of our world-class facilities. If you are already excited by this challenge and want to play your part in our historic Club, then you'll be pleased to hear about our amazing staff benefits you'll receive whilst working for us! See our Staff Benefits booklet to find out more.

As part of your application, you will be asked to:
1. Upload your CV

2. Answer the following question:

a) Please outline your key skills, qualities and experience which make you the ideal candidate for this role (400 words maximum)
For further information, the Role Profile and to apply please go to careers.avfc.co.uk/jobs
Right to Close Vacancy Posting Early

The Club reserves the right to close any advertised vacancies earlier than the advertised closing date if sufficient applications have been received.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding
How to apply: https://careers.avfc.co.uk/job/retail-and-licensing-administrator-1