Community Digital Engagement Officers (X2)

Organisation: Active Black Country
Salary: Circa £30k
Location: Halesowen
Contract type: Fixed Term (Full time)
Closing date: 30 June 2025
Interview date: 24 July 2025
Job Description: Active Black Country is part of the national network of Active Partnerships.

We are principally funded by Sport England to work with local partners to create opportunities for people to be physically active, move more, and play sport.

We work with a diverse range of partners and manage several grant funding programmes and projects that aim to create opportunities for local people in the Black Country to be active.

About the role

To support the implementation of our programmes and projects, we are seeking to appoint two Community Digital Engagement Officers to support the ABC Digital Inclusion Lead – supporting community organisations to become confident and competent in using digital technology to make it easier for residents to access physical activity opportunities online.

This is a rewarding role that will suit someone who:

• Enjoys working with a range of partners
• Enjoys supporting and working with local black country residents and community organisations.
• Confident in applying strong digital knowhow and supporting communities with digital literacy
• Excellent organisational and time management skills
• Can prioritise and meet tight deadlines as required

The role will be based out of our offices in Halesowen operating on a hybrid basis with some home-based working incorporated.

Active Black Country encourages diversity to maximise achievements, good practice, innovation and impact, and we aim to ensure our organisation reflects the communities we aim to serve. We especially welcome applicants from under-represented or marginalised groups including, but not limited to, people from ethnically diverse communities and those with a disability or long-term health condition.

Please see the role description & person specification found in the supporting documents below.

To apply:

1. Please submit an up-to-date CV and an expression of interest explaining why you are interested in this role, detailing how you are a good candidate for this post and how you fulfil the person specification – we recommend that this is no longer than two pages.

2. The declaration form – however completion of the equalities section is not mandatory, this is requested for monitoring purposes in line with our commitment to equality and diversity.

3. Please submit your expression to enquiries@Activeblackcountry.co.uk

Closing date: 30 June 2025

We are looking to hold interviews for this role on 24 July 2025.

For an informal discussion on any aspect of the role please contact Lesley Hill, Director of Partnerships at Active Black Country. Email: lesley.hill@activeblackcountry.co.uk

We are always keen to work with applicants to make it easier for you to join the team. We can make adjustments where needed, perhaps due to a disability or sensory impairment or with digital access.

Location: Active Black Country Office, Neville House, Halesowen, B62 8HD and some home working.
The role is to cover the following Local Authority areas of
• Wolverhampton
• Dudley
• Sandwell
• Walsall
Fixed Term contract - 18 months.
37.5 Hours per week, reporting to the ABC Ltd Active Communities Strategic Lead.

Purpose of the role:
1. Development of community organisations that are confident and competent in using digital technology.
2. Support residents to make it easier to find and access physical activity opportunities online.
3. Ensure organisations are supported around digital inclusion.
4. Further develop knowledge, understanding, and awareness of open data and its benefits to Black Country residents.
5. Utilise the platform to share best practice and learning across the Black Country.
6. Influence future physical activity, health and wellbeing agendas and create positive change in communities.
7. Ensure that community voice is captured and utilised at all stages of development and support
8. Connect and collaborate with key community engagement roles across the Black Country, such as Public Health Development Officers.
9. Develop positive relationships with all stakeholders.
10. Implement a digital inclusion operational plan.

Specific Duties:
Co-ordinate and manage the delivery of Project outcomes:

o Work with the Active Communities Strategic Lead, communities, and Black Country residents to understand needs and training requirements.
o Build relationships with partners, community organisations and provide support to integrate physical activity content on the Black Country Moving Platform.
o Implement a programme of Digital Literacy Workshops to improve digital skills for Black Country Community Organisations and residents.
o Work with training providers to incorporate where possible, the practical use of the Black Country Moving platform.
o Oversee the uploading of permanent assets, facilities, and venues onto the platform.
o Work with the Digital inclusion Lead to improve the wayfinding experience of the platform, developing content with community organisations and residents.
o Collaborate with community organisations to promote further opportunities.
o Contribute to the production of all reporting for project steering group meetings.
o Promote opportunities to encourage people to be active and raise awareness of accessibility to local services that support active lifestyles.
o Collect and collate data, including case studies which will support the learning and outcome framework.
o Share learning across the Black Country.
o Implement the marketing and communication strategy for the project.
o Support the management of the project budget to ensure robust and accurate financial management in line with the budget profile and agreed targets.
o Utilise available tools and resources to enhance support to community organisations and Black Country residents.
o Maintain ABC stakeholder database.

General Duties:
• Manage and contribute to the project steering group and work harmoniously with colleagues and external partners, supporting others in their work.
• Understand and promote the priorities, activities and best interests of the project.
• Achieve agreed performance targets.
• Treat with confidentiality any information about any organisation, its staff, trustees, or clients that is sensitive, personal, or private.
• Cover the work of colleagues during holidays or absences.
• Adhere to all relevant Active Black Country Limited policies and procedures at all times.
• Travel to all parts of the Black Country as appropriate to deliver the role.
• Work flexibly and be available for occasional out-of-hours working (including evenings, weekends, and bank holidays) as appropriate.

Person Specification:
• Experience of building positive relationships.
• Experience of working with community organisations.
• Experience of project management, including financial management and reporting.
• Experience of developing and delivering effective training sessions to a varied audience, in community settings.
• Experience of developing successful partnerships and networks by bringing individuals and organisations together.
• Excellent all round communication skills, including writing and the ability to motivate and influence others.
• Ability to effectively prioritise work and meet agreed deadlines.
• Ability to work independently or as part of a team.
• Good computer literacy, including Microsoft Office software.
• Knowledge and understanding of open data and data practices.
• Knowledge and understanding of data protection, safeguarding, and health and safety.

Other Requirements:
The work with partners and community organisations requires a degree of flexibility and the role will occasionally require work out of normal office hours including evenings and weekends.

For more details please visit: https://www.activeblackcountry.co.uk/news/vacancies--community%20digital%20engagement%20officers/
How to apply: To apply: 1. Please submit an up-to-date CV and an expression of interest explaining why you are interested in this role, detailing how you are a good candidate for this post and how you fulfil the person specification – we recommend that this is no longer than two pages. 2. The declaration form – however completion of the equalities section is not mandatory, this is requested for monitoring purposes in line with our commitment to equality and diversity. 3. Please submit your expression to enquiries@Activeblackcountry.co.uk Closing date: 30 June 2025 We are looking to hold interviews for this role on 24 July 2025. For an informal discussion on any aspect of the role please contact Lesley Hill, Director of Partnerships at Active Black Country. Email: lesley.hill@activeblackcountry.co.uk We are always keen to work with applicants to make it easier for you to join the team. We can make adjustments where needed, perhaps due to a disability or sensory impairment or with digital access. For more details please visit: https://www.activeblackcountry.co.uk/news/vacancies--community%20digital%20engagement%20officers/