WHS and iGolf Support Team Lead

England Golf (The English Golf Union LTD)

Organisation: England Golf (The English Golf Union LTD)
Salary: £27,000 to £29,000
Location: Woodhall Spa, Lincolnshire.
Contract type: Permanent (Full time)
Closing date: 25 November 2026
Interview date: 8 December 2026
Job Description: £27,000 to £29,000 per annum + employee assistance programme, private healthcare and/or health cash plan, 3x salary life assurance, enhanced pension and family policies, up to 36 days annual leave (includes bank holidays and company days)

We are committed to equal opportunities and welcome applications from all backgrounds. We are disability confident committed and reasonable adjustments can be made throughout the recruitment process to support candidates. This may include providing application information in an alternative format, allowing additional time during interviews, or making any other reasonable adjustments needed to help candidates participate fully and fairly. Please contact Amy, Holly, or Orla at people@englandgolf.org to discuss any adjustments you may need.

We are looking for a talented individual to join our WHS™ and iGolf. As a Support Team Leader, you will manage a team of administrators ensuring that support requirements for the World Handicap System (WHS™), Course Rating™, and our iGolf and iPlay programmes, are delivered efficiently. The administration team work a 5 out of 7 days rota, covering weekends and bank holidays. As part of this role, you will be responsible for ensuring that cover is planned accordingly.

You must be able to demonstrate:
• Excellent team working skills with the ability to work collaboratively with colleagues.
• Knowledge and experience of managing data and customer service.
• Self-motivation, including the ability to work independently and when to seek advice.
• Attitudes and behaviours that respect and value diversity.
• A friendly nature and willingness to offer support and assistance to colleagues and customers.

A knowledge of golf and the WHS™ is desirable but not essential, as full training will be given on systems and appropriate golf knowledge.

The post is a full-time position working 35 hours Monday to Friday. The position is based at England Golf, The National Golf Centre, Woodhall Spa, Lincolnshire. We offer a hybrid working arrangement (three days in the office and two from home) following our 6-week onboarding process.

As the national governing body for amateur golf, we work at the heart of golf in England, supporting and empowering a thriving community of players, counties, and clubs to get the most out of the game we love. We value being Inclusive, Honest, Responsible, Excellent and Supportive.

For the full job description, please visit our website (www.englandgolf.org/jobs). To apply please complete the online application process. Please note we do not accept CVs.

Closing date for applications: Wednesday 25 November 2026, 23.59pm

Interviews take place: Tuesday 8 December 2026, Woodhall Spa
How to apply: To apply please go to www.englandgolf.org/jobs

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WHS and iGolf Support Team Lead